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Walser Burnsville Mazda
Burnsville, MN
2,317 Reviews
At our Mazda dealership near Rosemount, MN, one thing that every customer receives, regardless of what they visit us for, is a quality automotive experience. We believe in providing our guests the kind of efficient, stress-free car shopping or repair they deserve. Walser Mazda employees readily offer our guests beautiful new and used Mazda cars, professional Mazda service and parts, affordable financing and welcoming smiles.
We've got the competitively priced Mazda vehicles you're looking for in our inventory. We sell it all, offering the family-friendly Mazda5 crossover SUV, the fun-to-drive Mazda6 , the sporty Mazda MX-5 Miata and everything in between. Whether you want to buy your car brand-new or pre-owned, you can trust us to get you what you desire. Our Mazda sales professionals know the cars we sell and the benefits they provide like the back of their hands, and our finance team is happy to help you establish a payment plan that fits your budget.
Some of you are looking for service, not sales. Rest assured that we'll grant you what you seek. At Walser Mazda, you'll find a gifted team of Mazda service technicians with a great deal of experience in restoring cars. We can do it all, from simple tune-ups and fluid top-offs to full-blown auto body repairs. Prefer to roll up your sleeves and work on your own vehicle? No problem -- we can point out the car components you need to buy and offer you advice when it's time for you to get to work.
No matter what aspect of the car-ownership experience has brought you to our doorstep, Walser Mazda is here to serve. Visit us today at 14720 Buck Hill Road in Burnsville, MN.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,317 reviews
April 17, 2019
Unsatisfied with cost of service Overcharge for a service (by almost double) in comparison to its competitors which provide the same level of quality work. I would not come in for the Overcharge for a service (by almost double) in comparison to its competitors which provide the same level of quality work. I would not come in for the same service again. More
by Author
Verified CustomerEmployees Worked With
I cannot remember the servicer., Chad Jorgenson, David Nelson, Joshua Zarras, Mike Kitagawa
April 16, 2019
Fast, Professional & Courteous I took my car in for a factory recall and also told them of a few other various issues with my car that needed attention. David thoroughly explained I took my car in for a factory recall and also told them of a few other various issues with my car that needed attention. David thoroughly explained each step of the repairs, what was needed and if it was necessary. I wasn't pressured into anything as is often the case at the mechanic shop. He listened to my questions and concerns and stayed in communication with me. I was given a loaner car while mine was being repaired and even though things came up with work, and I was unable to return it until a day after the repairs were completed, I wasn't pressured and they said it was fine. Each person I spoke with and met was nice and professional. I will definitely return when my car needs service. More
by Rachel
Employees Worked With
David Nelson, Mike Kitagawa
April 16, 2019
Made appt for oil change and tire rotation. Always friendly Always friendly staff, work is done promptly, issues are explained to me in terms I can understand but I’m never talked down to. Convenient hours, loc Always friendly staff, work is done promptly, issues are explained to me in terms I can understand but I’m never talked down to. Convenient hours, location and nice waiting area. More
by JGILBY
Employees Worked With
Not sure but I think Chad. Very nice.
April 16, 2019
On time service Service advisor very professional. Work done as requested and on time. Potential future service needed was discussed and explained. Advice was appreci Service advisor very professional. Work done as requested and on time. Potential future service needed was discussed and explained. Advice was appreciated. Car was washed and ready to go. Overall excellent experience. More
by JIMKATHY
Employees Worked With
Sasha Barnes , Mike Kitagawa
April 15, 2019
World class service Our CX7 had to be be towed in with delaminated brake pad Josh and company got it in repaired and completed any and all 70K services the same day. Our CX7 had to be be towed in with delaminated brake pad Josh and company got it in repaired and completed any and all 70K services the same day. That's awesome More
by EDWARD.SEVERSON07
Employees Worked With
Joshua Zarras
April 15, 2019
Oil change The maintenance area was a well-oiled machine!!!! I have been so pleased with this dealership so far!! This was the second time I’ve dealt with you se The maintenance area was a well-oiled machine!!!! I have been so pleased with this dealership so far!! This was the second time I’ve dealt with you service center. More
by charhuston2019
Employees Worked With
Mike Kitagawa
April 14, 2019
Mazda CX5 While deciding to trade in my 2011 Honda CRV for another Honda, I decided to check Mazda out. I stopped by one day and test drove the CX5 with salesm While deciding to trade in my 2011 Honda CRV for another Honda, I decided to check Mazda out. I stopped by one day and test drove the CX5 with salesman Brian Collins. A few days later I returned to buy the CX5 Grand Touring. I made an appointed and was greeted at the door by Brian who was very patient with all my questions/concerns. He went through the features of my new SUV and he had me take it out for a drive so I could ask any questions I might have. I also met managers Matt and Brycen who were great to work with. More
by Cindy
Employees Worked With
Brian Collins
April 12, 2019
4 mazda. Trusted them. Totally got screwed with trading up. I thought I trusted them. So wrong. Cannot trust again. Screwed on trade in. I should not of let myself be pressured. Trusted them. Not! I thought I trusted them. So wrong. Cannot trust again. Screwed on trade in. I should not of let myself be pressured. Trusted them. Not! More
by So disappointed
Employees Worked With
Unknown
April 11, 2019
Amazing service and knowledgeable staff. This was an amazing experience when getting my vehicle serviced. Not only were the staff knowledgeable but they were courteous too. The facility was c This was an amazing experience when getting my vehicle serviced. Not only were the staff knowledgeable but they were courteous too. The facility was clean and seating was comfy. Other dealerships I've been to can't compare to Walser's More
by katiebolden
Employees Worked With
Joshua Zarras
April 11, 2019
Easy to get repairs Did not take much effort to get the repairs done. Dropped off car, they had a courtesy car for me and I got back to work. Quick, easy and nice job. Did not take much effort to get the repairs done. Dropped off car, they had a courtesy car for me and I got back to work. Quick, easy and nice job. Would recommend to anyone. More
by WAY
Employees Worked With
Mike Kitagawa
