Walser Burnsville Mazda

Great experience Mike was very friendly and new what he was doing. He got me right in and the work was done a half hour early. They also ran my car through the car w Mike was very friendly and new what he was doing. He got me right in and the work was done a half hour early. They also ran my car through the car wash!! Great experience! More

Recall for lift gate Mike was super helpful and my service appointment was smooth and brief! I enjoyed the lounge room that I was able to wait in. Very nice! Mike was super helpful and my service appointment was smooth and brief! I enjoyed the lounge room that I was able to wait in. Very nice! More

Great experience First time to this dealership. It’s really nice. Staff met me right away. Was in/out in less than an hour for scheduled oil change and tire rotation. First time to this dealership. It’s really nice. Staff met me right away. Was in/out in less than an hour for scheduled oil change and tire rotation. More

Reliably knowledgeable and always fast I come and get my oil changed here as my exclusive service provider. They are always friendly and fast and make my car their highest priority. I will I come and get my oil changed here as my exclusive service provider. They are always friendly and fast and make my car their highest priority. I will continue to use Walser Mazda, as they are a high quality and fair dealer mechanic! Thanks for all your help guys! More

Great service & customer service Service was done quickly - courtesy car ride to go shopping was great - driver of courtesy car was very friendly - when we called to be picked up he w Service was done quickly - courtesy car ride to go shopping was great - driver of courtesy car was very friendly - when we called to be picked up he was there in less than 10 minutes More

Disappointed Paperwork had to be continually redone, was told the software didn't allow changes to pricing so the paperwork didn't reflect actual agreement. Vehicl Paperwork had to be continually redone, was told the software didn't allow changes to pricing so the paperwork didn't reflect actual agreement. Vehicle I scheduled time to test had been sold, but I was told they had another just like it (bait & switch?). Was told I had to make a decision at time of purchase about warranty options (high pressure sales tactics?). When I rejected dealer financing options and elected to pay cash, it was very difficult to get the document corrected (see earlier comment about software not allowing changes). Title/registration documents not correctly filled in - wrong license plates. Vehicle presented as used but title history (discovered copy of title in manual after I got home) shows vehicle was never sold previously, just used as a service loaner. But I was denied the new car discount. So, in summary, the price was competitive with other dealers but the sales process was certainly disingenuous and borderline deceptive. As a long time Walser customer I am very disappointed. More

good efficient experience We were pleased with the service we received at Walser Mazda. We wanted to buy a new car in a short amount of time and were able to do this with no pr We were pleased with the service we received at Walser Mazda. We wanted to buy a new car in a short amount of time and were able to do this with no problems. More

50,000 mile checkup Made appointment over phone. Came in next day and was promptly greeted and informed of what they would do.I was asked if I had any other issues. I sai Made appointment over phone. Came in next day and was promptly greeted and informed of what they would do.I was asked if I had any other issues. I said I would like new wiper blades. I was informed of progress during appointment and charged the agreed amount when service was completed. Wipers and car worked perfectly. More

Great service I always receive excellent service at Walser Mazda. This time, I was in for an oil change and rear brake replacement. They knew exactly what I was the I always receive excellent service at Walser Mazda. This time, I was in for an oil change and rear brake replacement. They knew exactly what I was there for and asked if I had any other concerns. They were done faster than promised. This time, everything else on my car checked out, but in the past when there has been something they noticed and recommended, they have never been pushy or judgey for me not being able to have them proceed with services at that time. Everyone is always beyond friendly and their waiting room is fantastic! More

Wonderful customer service as always David very professional and personable we always have exceptional customer service every time we bring our Mazda’s into the service center. We apprec David very professional and personable we always have exceptional customer service every time we bring our Mazda’s into the service center. We appreciate all the great service we get More