Walser Burnsville Mazda

They stated that I needed service on a few items. Service that wasn't needed. I'm sure they make money on charging people for service that isn't needed. I want to go somewhere where they are honest ab Service that wasn't needed. I'm sure they make money on charging people for service that isn't needed. I want to go somewhere where they are honest about work that needs to be done on my vehicle. More

Right side airbag recall. Wheel bearing replace. Service tech Dave Nelson was very helpful and courteous . This is my 4th. Mazda and I’m very disappointed. Transfer case leaking at 70 miles, repla Service tech Dave Nelson was very helpful and courteous . This is my 4th. Mazda and I’m very disappointed. Transfer case leaking at 70 miles, replaced case. Recalls for front end steering arms, air bag replacement. Now a $ 500 wheel bearing failure at 47,000 miles. My next car will not be another Mazda. More

Good and bad Did not fix problem, picked car up and made same noise, they fixed something on the back end when noise was coming from front end! They did then give Did not fix problem, picked car up and made same noise, they fixed something on the back end when noise was coming from front end! They did then give loaner car at this point and provided good communication. Did eventually fix problem. More

Great experience Nick is a great service guy. Knowledgeable and friendly. We waited in lounge (very nice) and Nick kept us informed of what and how long it was going t Nick is a great service guy. Knowledgeable and friendly. We waited in lounge (very nice) and Nick kept us informed of what and how long it was going to take. Great service More

Service completed Came in to have recall air bag replaced. Not only this time, but everytime I come in for service, all staff is friendly and efficient. That is why I Came in to have recall air bag replaced. Not only this time, but everytime I come in for service, all staff is friendly and efficient. That is why I continue to return! More

Great satff The staff were very responsive and helpful with questions that I had and never felt any pressure to purchase from their dealership. Much appreciated! The staff were very responsive and helpful with questions that I had and never felt any pressure to purchase from their dealership. Much appreciated! I’d purchase from this place again. More

Airbag recall replacement The service was handled very professionally. The service was performed in a very acceptable amount of time. My waiting was a a minimum. The courtesy d The service was handled very professionally. The service was performed in a very acceptable amount of time. My waiting was a a minimum. The courtesy driver was very respectful and prompt. More

Very helpful and friendly place The last time my wife and I were at this dealership we bought a 2013 Mazda 3 and we loved that car. We were also very impressed how the whole process The last time my wife and I were at this dealership we bought a 2013 Mazda 3 and we loved that car. We were also very impressed how the whole process went, salesman was super friendly, so when it came time to look at buying another new car we had to go back and see if it could go as good as last time, it was amazing just as I was hoping it would be and again our salesman Alex Meyhoefer made the experience great and we are happy with our new Mazda cx 5. Thanks, Jim and Katie More

Recall correction Michael Kitagawa answered my questions throughly and in detail. He was most attentive. I loved the complimentary car wash. Thanks again Thanks than Michael Kitagawa answered my questions throughly and in detail. He was most attentive. I loved the complimentary car wash. Thanks again Thanks thanks thanks thanks More

Fastest lease in the (mid) west! I was contacted by a leasing specialist in early December about an opportunity to trade out my existing lease for a new vehicle. After discussing deta I was contacted by a leasing specialist in early December about an opportunity to trade out my existing lease for a new vehicle. After discussing details on the phone, I completed a pair of documents online, and then went to the dealership the following afternoon to complete the process. I expected to be there for a couple of hours, but was shocked when everything got done in about 15 minutes. Wow! I never thought I would see a time when you could buy a car and drive away in less time than going through the drive through at a coffee shop. Fabulous experience and a great car too. More