Walser Burnsville Mazda

Impressive work and amazing customer service! I keep coming back time and time again to Walser Mazda because of their impressive service and honest work. I keep thinking that the service team is I keep coming back time and time again to Walser Mazda because of their impressive service and honest work. I keep thinking that the service team is at the top of their game every time I come, but they always seem to impress me more the next time. David did an amazing job in every respect. He greeted me by name the moment I stepped out of my car, and he began talking about all they could do to get my car worked on in a timely fashion. When it looked like I needed new tires, David came out and explained to me the need (which he had explained was coming the last few times I had my car worked on), and he made a recommendation for tires that would save me money. Check-out was fast and easy -- he explained every aspect of the work done, and when I asked him about previous work I had done, he was prepared to answer (looks like he did the necessary research to make sure I was getting the best service). David is a real advocate for the customer. I trust him tremendously. Great job! I'm also impressed with the work done on the car -- even though I forgot to mention it at the time, they mechanics fixed a noisy engine that had me a bit concerned. But the work done at Walser Mazda is top-notch! More

Excellent From the moment I arrived I was greeted and by a very professional service rep. And my car was done on time and looked great. From the moment I arrived I was greeted and by a very professional service rep. And my car was done on time and looked great. More

Car service Thanks Dean was awesome and I will continue to keep bringing my car to Walzer for all my car needs.He was professional and went over every aspect of t Thanks Dean was awesome and I will continue to keep bringing my car to Walzer for all my car needs.He was professional and went over every aspect of the service. More

4th times the charm I've purchased four vehicles over the past 13 tears from this dealership. Much like Goldy Locks I found some vehicles too small and some too big depen I've purchased four vehicles over the past 13 tears from this dealership. Much like Goldy Locks I found some vehicles too small and some too big depending on the needs of my family at the time. Now on my second CX5 I can happily say it was an easy decision to purchase my forth vehicle here. Everyone from sales, managers, technicians, and service managers are always helpful, know me by name, and have taken great care of me over the years. More

Quick and easy buying experience I had selected the make and model of the car I wanted so called to talk to a sales person about it. He was able guide me through the online finance pr I had selected the make and model of the car I wanted so called to talk to a sales person about it. He was able guide me through the online finance process, confirm availability and schedule a time for me to come in to sign paperwork and pick up the car. I had not wanted to spend much time waiting at the dealership for paperwork to be completed so this option was awesome! More

Mazda recall Joshua was kind and friendly and my car had the recall work completed in the time frame that was given . Clean and comfortable place too. Joshua was kind and friendly and my car had the recall work completed in the time frame that was given . Clean and comfortable place too. More

Check my brakes. I was worried about my brakes and the expenses it would be but tech convinced me They are still good for another 20k. Very pleased with his suggestion I was worried about my brakes and the expenses it would be but tech convinced me They are still good for another 20k. Very pleased with his suggestions. So I went and had oil Change with coupon savings and he threw in a tire rotation free. More

Great Experience Travis was a tremendous help in helping us thru the process. No pressure at all. We would definately come back to Walser for our next purchase. Travis was a tremendous help in helping us thru the process. No pressure at all. We would definately come back to Walser for our next purchase. More

Service Appointment Best Service Center I have ever been to! They are timely, thorough and never pushy. I also like that they are not overbooked and the waiting room is v Best Service Center I have ever been to! They are timely, thorough and never pushy. I also like that they are not overbooked and the waiting room is very relaxing. More

wonderful service This was my first visit to the new facility and it was a GREAT experience. The service adviser (Mr. Halverson) was excellent and my MX5 was serviced a This was my first visit to the new facility and it was a GREAT experience. The service adviser (Mr. Halverson) was excellent and my MX5 was serviced as requested. Took advantage of the offer to visit the Burnsville Mall while my car was being serviced. The customer waiting area is very comfortable and the amenities are satisfactory. Also having all the Mazda products in the showroom to look at was a great time consumer. Thanks for a great experience More