Walser Burnsville Mazda

pleasant and timely I chose this dealership primarily because I had heard positive remarks. I wanted a Mazda 3. Daniel is the reason I bought the car. He was straight I chose this dealership primarily because I had heard positive remarks. I wanted a Mazda 3. Daniel is the reason I bought the car. He was straight forward and knowledgeable. He answered all of my questions and was FUN to work with. I am a 45 year old widow with 3 kids. I'm not wasting my energy on trying to get the best "deal." I simply wanted to trust the person who sold me the car. I felt that Daniel was honest. More

I keep coming back for the service advisors. Overall I've dealt with this service advisor a few times and keep coming back because of him. He knows what he's doing. If there is an issue he takes Overall I've dealt with this service advisor a few times and keep coming back because of him. He knows what he's doing. If there is an issue he takes responsibility and gets it taken care of. I really appreciate his work and hope he sees the survey! One thing that stands out the most is he personally asks if I want a car was or not. I don't like touch car washes and the fact that he asks if I want it washed or not definitely is reassuring that they care about the cars that come in to get serviced. I reccomend this dealership for service 100%. When I had my car in for a recall they went out of their way to get me a rental car even though I was not "old" enough. I was 19 at the time. All in all, a great place to come to get serviced. More

Had an oil change and tire rotation and inspection I am not sure they did the complete inspection. They usually tell me about my windshield wipers but when it started raining on my way home one of the I am not sure they did the complete inspection. They usually tell me about my windshield wipers but when it started raining on my way home one of the wipers was torn. I could have purchased wipers from the dealer but now I have go get some. I also had a coupon to use but was told I could not use it. It said save 15% off on service. The service guy told me that it was only good for recommended items after the oil change. I found it very misleading. I could have used that 15% off of the wiper blades had the inspection been done properly. More

Top notch staff I have bought my car here and have been taking my car here for maintenance since. Everyone I deal with treats me with respect and answers all my quest I have bought my car here and have been taking my car here for maintenance since. Everyone I deal with treats me with respect and answers all my questions. If something is wrong they go the extra mile to make it right. They let me know of any issue they come across but are not pushy to get a part sale on something I may or may not need at the moment. More

Great! It was painless-they worked quickly and I got exactly what I needed. Nothing intimidating about the process! I will happily go back in the future! It was painless-they worked quickly and I got exactly what I needed. Nothing intimidating about the process! I will happily go back in the future! More

Navagation Chip I would love to give a review, but I am yet to use it, as I must have left the handbook at the dealership. I phoned service department they said they I would love to give a review, but I am yet to use it, as I must have left the handbook at the dealership. I phoned service department they said they would mail me one. If one isn't available send me a link to where I can download one. More

Service people know the car. Always serviced promptly, or fi Over the years I've been extremely pleased with the service department. With over 220,000 miles, I've needed a few repairs. Service department has a Over the years I've been extremely pleased with the service department. With over 220,000 miles, I've needed a few repairs. Service department has always made the CORRECT diagnosis, fixed the problem promptly, and at reasonable cost. More

Leased Vehicle The leasing of the vehicle was very good and the sales rep, Alex, handled the entire procedure very well. I would recommend him to others. The leasing of the vehicle was very good and the sales rep, Alex, handled the entire procedure very well. I would recommend him to others. More

It was great to go this place and relax few moment. It is a great experience so fat with those wonderful people. They ask me what i need as they are the exports. Very well explain me in detail. As 2 Maz It is a great experience so fat with those wonderful people. They ask me what i need as they are the exports. Very well explain me in detail. As 2 Mazda onwer the price is a concern for me. The service i get is amazing. Thank You what you do for my family. More

Great Experience I recently bought my third Mazda from Walser in Burnsville. It had been 14 years since my last purchase. At that time it was a terrible, stressful e I recently bought my third Mazda from Walser in Burnsville. It had been 14 years since my last purchase. At that time it was a terrible, stressful experience for me. Being a woman it is hard to walk into a dealership and buy a car. BUT Walser has changed how they sell cars. Now there is no going back and forth over the price of a car. The sticker price is it! It made choosing and buying a car a fun and stress free experience. I had a wonderful sales person named Daniel K.. He was very knowledeable about all the cars on the lot. I was looking to buy the Mazda CX5. I test drove several vehicles. I bought a shiny RED one! Daniel handled the whole transaction very professionally. We had fun through the whole thing. Just a patient, professional, young man. I am very pleased with my purchase. More