Walser Burnsville Mazda

It was ok. They were very short and tried to rush me out. When I had questions and called them they were just trying to get me off the phone. First I asked for a They were very short and tried to rush me out. When I had questions and called them they were just trying to get me off the phone. First I asked for a manager and they transferred me to one. No one picked up. Called back and no one at the front desk would pick up. So I called and selected sales, where I was then redirected to the front desk and finally to a sales person. The guy told me different information than what the person who leased me my new car told me about the turn in of my old car. More

Excellent experience I recently purchased a new Mazda 3. The price was outstanding and the customer service was great. Eric did a great job explaining the car and it was I recently purchased a new Mazda 3. The price was outstanding and the customer service was great. Eric did a great job explaining the car and it was also nice he was able to take of all the financing needs. highly recommended! More

Satisfied My salesman was extremely patient! I’m a very fussy person and he answered every little question I had. He always doubled checked with someone else My salesman was extremely patient! I’m a very fussy person and he answered every little question I had. He always doubled checked with someone else if he was uncertain of the answer. He should have been working for a Commission, because he definitely earned it!!! More

Holiday Sale I got a great new car Mazda 3, got one of the holiday lease deals, got the price I wanted, so I couldn't be happier. I got a great new car Mazda 3, got one of the holiday lease deals, got the price I wanted, so I couldn't be happier. More

Routine oil change and service My only issue with Walser Service has been appointment-setting. I prefer to set appointments by phone instead of online. Sometimes an appointment se My only issue with Walser Service has been appointment-setting. I prefer to set appointments by phone instead of online. Sometimes an appointment setter will tell me I have to call back to set an appointment. When an appointment setter tells me I need to call back, I will go elsewhere for service. But your people in the shop are always fantastic. More

Purchase of used Mazda 3 This is the second Mazda that I have purchased from your dealership. My first Mazda purchase was in Oregon. Anyway, great experience. Great purchase. This is the second Mazda that I have purchased from your dealership. My first Mazda purchase was in Oregon. Anyway, great experience. Great purchase. I'll be back! More

Bought a cx-5 Went in to multiple dealers last month looking for a new car. Here we were greeted by Scott and throughout the entire process he was friendly, helpful Went in to multiple dealers last month looking for a new car. Here we were greeted by Scott and throughout the entire process he was friendly, helpful and honest. Every once in a while another employee would walk by and they were all friendly and made us feel welcome. Overall we had a great experience and are very happy with our new car. More

Nice at first. Later, not so much. First of all, my name is incorrect in nearly all records, despite my telling countless service reps about the error. I was approved for a loan at a First of all, my name is incorrect in nearly all records, despite my telling countless service reps about the error. I was approved for a loan at about a 10% interest rate. When I said my credit union approved me for 4.8%, I was told a bank could beat it by a tenth of a percentage point. I said ok, and after I was rushed through the application forms, I found that the rate is actually 4.99. not a huge deal, but still shady. More

Infotainment Chad and josh went above and beyond to take care of our issue at walse Mazda Burnsville!! Would recommend this location for all sales and service!! Wh Chad and josh went above and beyond to take care of our issue at walse Mazda Burnsville!! Would recommend this location for all sales and service!! What a great experience!! More

Always Great The service is always great at Walser Mazda. I would not take my Mazda anywhere else. Great communication, very clean and a pleasent area to wait fo The service is always great at Walser Mazda. I would not take my Mazda anywhere else. Great communication, very clean and a pleasent area to wait for your vehicle. More