Walser Burnsville Mazda

This was my second experience with Walser Mazda. I originally went there for the no haggle pricing and had such a good experience that my husband and I decided to go back to look again. Before going originally went there for the no haggle pricing and had such a good experience that my husband and I decided to go back to look again. Before going there I had done research online on their inventory and found a particular CX-7 I was interested. We were introduced to Scott and although we knew what we wanted and had done our research he did a good job explaining things to us. Everyone there was friendly and helpful. We are very pleased with our purchase and would recommend the dealership to anyone. More

We recently purchased a Mazda CX-7 at Walser Mazda and truly enjoyed our experience. It was our 4th dealership visited and being at Walser felt different from the start. Robert Rasmus made our experienc truly enjoyed our experience. It was our 4th dealership visited and being at Walser felt different from the start. Robert Rasmus made our experience of purchasing our new car (OK, it was pre-owned, but new for us and our 1st car purchase in 11 years!) very satisfying. He was friendly, helpful and showed the cars and his dealership in a very professional manner. We felt we were working with a person who was there to help us(not there to pressure us) and to guarantee that we left with the car we wanted and not just something that we settled for. Robert's personal touch was to really get to know us as people and not just another sale for the dealership. This is what made our experience different from the start. The car sale was handled very efficiently. We were in looking and driving out as new car owners in a matter of less than 4 hours. Robert, we love the car!!!! Thank You for the wonderful shopping experience! CM Ossmo Edina, MN More

We purchased a Mazda CX-7 from Robert on Jan 7th. He greeted us immediately without pressure and just let us know he was there to help us, lucky for him we knew what we were looking for, at least a good greeted us immediately without pressure and just let us know he was there to help us, lucky for him we knew what we were looking for, at least a good idea. He showed us what they had in the used inventory and gave us the pros and cons of the models that were there. He was very kind and was able to handle our sense of humor making for a fun day of looking at cars. While looking for the car a car for her I ran into John, whom I bought a brand new Mazda 3 from a few years back, we chatted for a bit and I filled him in on us looking for a car for her. I did feel bad that I didn't search out John when we got there because he was so great to me when I was there before and would have loved to deal with him again. With that being said it was great that John also stepped in and gave us more information and things to think about (AWD vs Front wheel drive and the difference in fuel mileage, a big help with how much she drives) and helped out on the sale of a vehicle that wasn't going to be through him. So I thank John again for thinking more of us as customers and what we needed, and not just saying hi and walking away since we were working with someone else. Robert ended up being a great help and never made it a pressure sale, we walked out after test driving the one we eventually got and just told him we would be back after we cleaned up the trade in. He let us walk out and didn't call to make sure we were coming back or to see if we changed our minds. We got back there later in the day, and later then we were hoping and Robert was still there waiting for us. The whole deal went down smoothly. I thank Robert and John for working together to help us find what was the right vehicle to get. Thank you again. More

We chose to go to Walser Mazda after a not-so-good car shopping experience at a dealer closer to home. We're SO glad we did! We called ahead and talked with Jason, but when we arrived he was busy an shopping experience at a dealer closer to home. We're SO glad we did! We called ahead and talked with Jason, but when we arrived he was busy and so were all the other sales people. The gal at the desk told the sales manager that as soon as a sales person was available to please send them our way. We began looking at the Mazda CX-9, which is what we came to purchase. In less than a few minutes, Andrew Goetzke, the sales manager, came over and greeted us and began asking us a few questions. We explained that we had had an experience that was not so pleasant at another dealership closer to home. We were honest and told him that we were ready to buy a car today and there were only two ways they could lose the sale: one, by being high pressure sales people and two, by not giving us enough for our trade-in. He took our information, we went out for a test drive and while we were doing that they drove our trade-in. When we came back Andrew went through all the information with us for our trade-in. We had done research and had come to a number that we thought was fair. They hit it straight on. We were so pleased that Andrew didn't just hand us a number, but he had data from many different sites that indicated how they came to the value of our car. We appreciated that very much. He then showed us which CX-9s were available, and was patient with us as we decided which color, navigation or no navigation, DVD or sunroof, etc. Sal V. Le then walked us through all the paperwork and extra options available. He was kind, efficient, and smiled throughout the whole process. Jason then took over, finished up a few things, put our plates on and bid us farewell. Honestly, my husband enjoys car shopping, but for me, shopping for and purchasing a vehicle ranks right up there with having a root canal. I dislike it very much. However, the experience we had at Walser Mazda has forever changed that for me. Every person we met was kind and sincere, smiley and patient. There were no high pressure sales and it truly felt like it didn't matter what we bought, they just wanted us to be happy with our purchase. Thanks for a great experience and an amazing car (which I have yet to drive because my husband loves it so much!)! We highly recommend Walser Mazda! More

Samantha was an absolute treasure to work with. She was very attentive and listened to what I was actually looking for and pointed me in the right direction. She explained all the options that were availa very attentive and listened to what I was actually looking for and pointed me in the right direction. She explained all the options that were available and the difference between them. When it actually came time to put up or shut up it was easy for me to make the decision. I would highly recommend anyone working with her when looking for a new car. More

I just purchased a new car from another dealer but wanted to give a shout out to Samantha at Walser Mazda. I talked to salesperson from about 8 different dealers while I was researching cars. Some were goo to give a shout out to Samantha at Walser Mazda. I talked to salesperson from about 8 different dealers while I was researching cars. Some were good, some were bad, but most were just average. Samantha stood out to me as by far the best salesperson that I worked with. She was friendly and knowledgeable, and followed up with me many times even after I said I had decided not to buy the Mazda 6 I looked at. The way she treated me as a potential customer was exactly the way I wanted and expected to be treated, and she was the only salesperson that fulfilled those expectations. Sorry it didn't work out to buy that Mazda, but keep up the good work! More

We had the best service at this dealership! The dealer we worked with, Samantha (not sure what her last name was) did a great job of answering all of our questions and not pressuring us too much to buy which worked with, Samantha (not sure what her last name was) did a great job of answering all of our questions and not pressuring us too much to buy which is what we appreciated the most. Usually when you go to car dealerships there is a lot of uncomfortable pressure to buy the car that you came to test drive and car shopping at Walser Mazda in Burnsville was a nice change in pace. Very happy with the vehicle and the service!! Would buy from Walser Mazda of Burnsville again and would recommend to friends and family. Thank you!! More

I had a great experience buying my 2011 Mazda6 from Walser Mazda. Taylor Phillips was very helpful during my buying process. I test drove the Mazda6 and Mazda3 during a three week time period. Taylor Walser Mazda. Taylor Phillips was very helpful during my buying process. I test drove the Mazda6 and Mazda3 during a three week time period. Taylor answered all of my questions and was friendly, courteous and respectful! More

Robert Rasmus was very caring about what I wanted and very knowledgeable about the car he was trying to sale me, he did a great job of it as well. He always had a very pleasant smile on his face. Very very knowledgeable about the car he was trying to sale me, he did a great job of it as well. He always had a very pleasant smile on his face. Very great salesperson. More

My husband and I went walser Mazda in Burnsville and had a very pleasant customer experiance there. Jason is awesome to work with! Not only was he very informative but also personable. They all were very a very pleasant customer experiance there. Jason is awesome to work with! Not only was he very informative but also personable. They all were very patiant with us as we were in a time crunch each time we came. I would definately recommend coming here!! More