Walser Chrysler Jeep Dodge RAM - Service Center

Good. I never receive any coupons from you. This is a big complaint of mine. I never receive any coupons from you. This is a big complaint of mine. More

The service was outstanding, they guys where every knowledgeable about my situation and was able to get in an appointment at the last min. knowledgeable about my situation and was able to get in an appointment at the last min. More

1 - Unhappy with substantial charge for 'diagnostics' on a known issue, where all I was asking is to check if the part had been ever replaced or if it was still the original (OEM) part. I know I agreed to t a known issue, where all I was asking is to check if the part had been ever replaced or if it was still the original (OEM) part. I know I agreed to the charge when the Liberty was dropped off on 1/4, but the steep charge for what was being requested was still surprising. 2 - No initial timeline for repairs was provided with repair estimate. It would have been nice to know when making the decision for the repair how long we would be without the Liberty. 3 - Question of 'what is the implications/risks/impacts of the 'outer shaft' issue?' was never answered. When deciding to perform optional repairs, it would be nice to know the risk of not performing the repairs. 4 - Service quality is lower than prior work, lack of car wash was surprising. It is a small item, but I used to feel like I was getting 'premium service' when bringing the Liberty to your dealership, but not this time. More

Great customer service! Great location! Friendly staff and welcoming waiting room So many Jeeps on the lot to look at! Great location! Friendly staff and welcoming waiting room So many Jeeps on the lot to look at! More

Spent 4k on repairs and still had to bring back due to oil leak. Still smell oil burning and alignment still off oil leak. Still smell oil burning and alignment still off More

Marc was great Marc was extremely helpful. He got my car back to me faster than I expected He got my car back to me faster than I expected More

Had a appoint 3 weeks out. Still had to wait 3 hours just to have my truck looked at. Then was charged a fee for diagnostic and was never told upfront Still had to wait 3 hours just to have my truck looked at. Then was charged a fee for diagnostic and was never told upfront More

Very friendly very fast. The only thing is I wish they would reset so my car doesn't keep saying I need an oil change The only thing is I wish they would reset so my car doesn't keep saying I need an oil change More

Great job, great dealer Good follow up an d communication Appreciate the attention to detail Appreciate the attention to detail More

Ahmed was great about keeping me up to date. The overall service was great. It just took a frustratingly long time to have it looked and then to complete. The overall service was great. It just took a frustratingly long time to have it looked and then to complete. More