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Walser Honda - Service Center

Burnsville, MN

4.7
2,186 Reviews

2,186 Reviews of Walser Honda - Service Center

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August 08, 2024

Kyle was excellent. top notch customer service -- he was courteous and explained the process clearly and efficiently. More

by tjschieck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

The staff was attentive to my needs and friendly. The mechanic’s video was thorough and provided a timeframe. More

by dls31648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

It took 2 hours for them to perform an oil change. 2 hours! There were no curtesy updates regarding the delay, either, despite me being in the building. Unacceptable. More

by TRMYST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

On time, finished ahead of time, Jason was clearly stated the services to be done. More

by MGKLOOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
August 07, 2024

Pleasant people, work started immediately at the appointment time, I was kept current on the maintenance activity and the work was completed early and the total bill for the work was significantly r More

by RAY.CALVESIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

They are always friendly and very informative. I have no problems scheduling an appointment for service and I feel they go above and beyond checking my car out every time I have had to bring it i More

by BOMASPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Nick was my service advisor and he kept me updated on the status. It was completed within his timeframe. More

by BOBKODELKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

They were very kind! They were transparent with information about my minivan. Very efficient in completing repairs, and they were very communicative about part availa More

by BAREFOOTKYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Great job thank you. I love customer service and good timing have wonderful day I’ll see you soon More

by LIDIYA7
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Been happy with the service. Dominic was great and kept me updated throughout oil change and repairs on vehicle. More

by DEEDEE3645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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