Walser Honda - Service Center

Frustrating experience this time around. Asked to have tire pressure checked and next thing I knew I was paying for a tire rotation. Was charged for the oil change even though I had free oil Asked to have tire pressure checked and next thing I knew I was paying for a tire rotation. Was charged for the oil change even though I had free oil changes for life. Was admonished for not having said anything ahead of time despite the fact that I didn't know what I was being charged for until the card was run. More

Service was thorough and competent. Advice was thorough and competent. The price for optional service was est. 4 times what I will have to pay from a private garage. Advice was thorough and competent. The price for optional service was est. 4 times what I will have to pay from a private garage. More

I had to make several phone calls plus multiple texts before I could talk to an actual human being in their service department about a problem that I thought should be covered by the warranty. That part before I could talk to an actual human being in their service department about a problem that I thought should be covered by the warranty. That part is a total crock. However, once I actually had the appointment and knew that I was doing the right thing, everything else went very smoothly and my warranty issue was taken care of without question and without charge. More

Great service and the service writer spent ample time with explaining the why they couldn’t replicate the problem. with explaining the why they couldn’t replicate the problem. More

Happy customer! More places need to have customer service like this! Will go back again! More places need to have customer service like this! Will go back again! More

As usual, everyone was very professional and took great care of my problem. The coffee could use some work!! care of my problem. The coffee could use some work!! More

Great Service! Ben Blohm was very helpful and explained the problem with my car. They got everything taken care of for me. I have been a customer since 2003 and Ben Blohm was very helpful and explained the problem with my car. They got everything taken care of for me. I have been a customer since 2003 and will not go anywhere else to have my car serviced. More

Very good service on our Honda c r v oil change and car inspection. Like having the video. inspection. Like having the video. More

Ben provided exeptional customer service. He addressed all of my concerns in a timely and professional manner. I am glad I chose walser honda. He addressed all of my concerns in a timely and professional manner. I am glad I chose walser honda. More

Good as expected. Explained what’s going on and are very polite. People waiting were nice also! Explained what’s going on and are very polite. People waiting were nice also! More