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Walser Honda - Service Center

Burnsville, MN

4.7
2,235 Reviews

2,235 Reviews of Walser Honda - Service Center

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April 14, 2025

Very thorough and trustworthy. Videos helped to show and explain service needed. I was kept informed every step of the way. More

by cheryl.petersen49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben was so kind and understanding. He made me feel valued.
April 14, 2025

Jake is incredible. ..great phone and text follow up. Sharing clear information regarding the work to be done on my car, sending me a video of the inspection, and sharing More

by bobjr10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in Service
April 14, 2025

The agent, technician and service were all great. I loved the live updates and video to follow it. Got the vehicle sooner than estimated time. Thank you Walser Honda !! More

by sunder.s.polepaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
April 14, 2025

Dealership is fine; the service department does great work. You may want to tell your service techs to speak more clearly and s-l-o-wwww down. The video was not of any value on this go around. More

by tcstas05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Hurrle
April 14, 2025

Very satisfied with the service I had done on my car and the staff that helped me. More

by shoebox2065@charter.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Schlussler
April 14, 2025

Excellent service. Thank you so much for the services you gave me. I will always be your customer. More

by sileshi.shiferaw
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

I had a great experience. Got there was greeted and taken care of immediately. Ben told me approximately how long it would take and let me know the progress and when it was More

by PAMDAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamen
April 14, 2025

Process from an emergency call in for service, to arrival and check-in, to diagnosis of the reported issue, and turnaround time coming in under promised time were all fantastic. More

by ABC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Amazing service and quick and we were in and out less than 2 hours for something we thought would take an entire day. Appreciated Jake’s communication too. Easiest appointment ever More

by esch.michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
April 13, 2025

Ben was courteous, confident, and thorough. He explained the process well and was attentive to the details. More

by mstrandjord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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