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Walser Honda - Service Center

Burnsville, MN

4.7
2,160 Reviews

2,160 Reviews of Walser Honda - Service Center

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March 31, 2024

Poor response time. 3 days to hear back and it wasn’t until I called. Felt lied to. Then 3 days again with no call about an issue they won’t fix or acknowledge More

by MMM_EEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
March 31, 2024

Prompt and very thorough inspection of vehicle. Kept me updated and informed me what needed to be done. More

by COODUCKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2024

The service department is the best I’ve seen in the industry. your communication is awesome. I was able to get a next day appointment especially as my issue could have been a safety hazard. Thanks. More

by TPOJMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2024

Purchased both of our vehicles here and have always been happy with their service. This time around was no exception. Kyle was friendly and professional and made sure to answer any questions I had. More

by DAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2024

Jake was great. Coffee was alright. I wish there were more substantial snacks available. Thanks More

by jordan.lutter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
March 31, 2024

The representative that helped me in the service department was very helpful and was very engaging! I have been in sales and service management for more than 35 years and this is the type of person More

by Dino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2024

Took half an hour less time than I thought and everybody I talked to was great. More

by EVANLARKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Awesome services, well taken care off. Didn't need to worry about anything. Thank you More

by AMA.GH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
March 30, 2024

Great service department with great knowledge that customers can trust and will never be pushed into any service they do not need More

by CHRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Fantastic service. Always on time and informative with what’s happening with the vehicle and no hidden costs. More

by ALLIEWELCH29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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