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Walser Honda - Service Center

Burnsville, MN

4.7
2,160 Reviews

2,160 Reviews of Walser Honda - Service Center

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March 30, 2024

I had made an appointment and had my days mixed up. Even though I showed up without an appointment, they were able to get me in for an oil change and tire rotation. The technician sent me a video of More

by JHT2000MN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric the mechanic
March 30, 2024

Service staff were very helpful so is the the technician. Timely updates informing me of the car status More

by JOSEPH.SAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Greeted upon arriving, explained and verified services and the cost. Nice waiting area with delicious coffee. Scott came to me personally when service was complete, check out as expected. My car was washe More

by JSOUBA4833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
March 30, 2024

My oil change, tire rotation, and filter change were completed in a timely manner and the staff was curtious. More

by Kenneth.johnson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Great customer service. Facility is clean and has a very friendly atmosphere. Nice beverage station while waiting for my oil change More

by LJMANNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

My advisor Jake was amazing and so helpful. He made the process very easy and kept me up to day with what was going on with my car. More

by Hachi_nguyen92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
March 28, 2024

Everybody was VERY nice and professional. I ESPECIALLY liked the video walkthrough of my car. EXCELLENT customer service! More

by roywatson0725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Very friendly staff greeted me on arrival. Love the video by the technician as he explained how my vehicle looked and what needed to be done. Thumbs up 👍 More

by KIRKGOLBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Service was quick and thorough. Service diagnostic video was impressive. I am confident I will return to Walser Honda for future service for my Ridgeline. More

by J Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Wonderful beginning to end. Customer service is a delight. Automated texts make everything efficient. Love it! More

by RENEEPIERSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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