Walser Honda - Service Center

Purchased both of our vehicles here and have always been happy with their service. This time around was no exception. Kyle was friendly and professional and made sure to answer any questions I had. happy with their service. This time around was no exception. Kyle was friendly and professional and made sure to answer any questions I had. More

Poor response time. 3 days to hear back and it wasn’t until I called. Felt lied to. Then 3 days again with no call about an issue they won’t fix or acknowledge 3 days to hear back and it wasn’t until I called. Felt lied to. Then 3 days again with no call about an issue they won’t fix or acknowledge More

Prompt and very thorough inspection of vehicle. Kept me updated and informed me what needed to be done. Kept me updated and informed me what needed to be done. More

The service department is the best I’ve seen in the industry. your communication is awesome. I was able to get a next day appointment especially as my issue could have been a safety hazard. Thanks. industry. your communication is awesome. I was able to get a next day appointment especially as my issue could have been a safety hazard. Thanks. More

The representative that helped me in the service department was very helpful and was very engaging! I have been in sales and service management for more than 35 years and this is the type of person department was very helpful and was very engaging! I have been in sales and service management for more than 35 years and this is the type of person that I love to have on my teams! He is a great person to have as the face of your business in front of your guests! When you see him, tell him "I had a blast" More

Jake was great. Coffee was alright. I wish there were more substantial snacks available. Thanks Coffee was alright. I wish there were more substantial snacks available. Thanks More

Great customer service! ! Scott was awesome! Quick and friendly! Thoroughly covered all the details! Thank you! ! Scott was awesome! Quick and friendly! Thoroughly covered all the details! Thank you! More

Took half an hour less time than I thought and everybody I talked to was great. I talked to was great. More

I had made an appointment and had my days mixed up. Even though I showed up without an appointment, they were able to get me in for an oil change and tire rotation. The technician sent me a video of Even though I showed up without an appointment, they were able to get me in for an oil change and tire rotation. The technician sent me a video of the maintenance inspection, something I have never received at dealerships other than Honda dealerships. I have been very happy getting my vehicle serviced at Walser Honda. More

Service staff were very helpful so is the the technician. Timely updates informing me of the car status Timely updates informing me of the car status More