2,266 Reviews of Walser Honda - Service Center
Jason was exceptional at fixing the issue with my passport. Wrong parts were order but he had great communication and made sure I was on the road when I needed to leave. passport. Wrong parts were order but he had great communication and made sure I was on the road when I needed to leave. More
When I drove my car into the service department I was promptly greeted and guided through the appointment needs. I was then offered a beverage selection and waited in the very nice waiting area. The tw promptly greeted and guided through the appointment needs. I was then offered a beverage selection and waited in the very nice waiting area. The two salesmen who helped me purchase my new CRV visited me while I was waiting and thanked me for my business as well as asked if I had any questions. I highly recommend Walser Burnsville Honda. The service I experienced is their usual process and I've never been disappointed during the past 5 years of servicing my Hondas. I highly recommend Walser Burnsville Honda. More
Quick and communicated everything really well. Service advisor was great to work with as well Service advisor was great to work with as well More
The service has been consistently great. All employees who have helped me have been professional and seem to genuinely care about having my business. All employees who have helped me have been professional and seem to genuinely care about having my business. More
I had a great experience with Ben, my coordinator. My car ended up needing to stay for a couple of days, and he got me a loaner vehicle, kept me updated on the process, and made sure I was taken care My car ended up needing to stay for a couple of days, and he got me a loaner vehicle, kept me updated on the process, and made sure I was taken care of as quickly as possible. The service staff left a mess in the back hatch of my car, which is why I only gave 4 stars. I'm not sure why they were back there, and it would be nice if they would return things to the way they found them. My windows were also left open. While not a big deal, it is sort of the same problem. Over all I am very happy with this service center and will continue to bring my car here for maintenance. More
Very thorough service. Employees were very friendly and informative. Video review was detailed and helpful. Employees were very friendly and informative. Video review was detailed and helpful. More
Always friendly. We've been a customer of Walser for quite a few years and they know us by name. We've been a customer of Walser for quite a few years and they know us by name. More
Arrived early for my appointment and they were able get me right in and did the require services I was scheduled for. This dealership was very very clean and the technician at the service desk was more the me right in and did the require services I was scheduled for. This dealership was very very clean and the technician at the service desk was more then helpful. Went above and beyond the make sure all my issues were addressed and all my questions answered. Will be going back as good service and respectfully help rate high on where I choose to do my business in the future. Will most definitely be telling people to check out Walser Honda when look for a new vehicle and quality service. More