Walser Honda - Service Center

Professional friendly service always. I love going to have my car serviced, very comfortable. Thank you. I love going to have my car serviced, very comfortable. Thank you. More

I was first in line at opening, so I did not need to wait. They finished in a little more than an hour, so I got my car back quickly. They were polite and efficient. The waiting area is comfortable. wait. They finished in a little more than an hour, so I got my car back quickly. They were polite and efficient. The waiting area is comfortable. More

Professional friendly service always. I love going to have my car serviced, very comfortable. Thank you. I love going to have my car serviced, very comfortable. Thank you. More

Beautiful facility, friendly people. I had a single concern that the tech decided to drain fluid from my transmission as I had followed the very detailed procedure defined by Honda. If I had a single concern that the tech decided to drain fluid from my transmission as I had followed the very detailed procedure defined by Honda. If the Tech did not follow the procedure (warm the engine until the cooling fan turns on, turn off the vehicle, check fluid level within 30-60 seconds), the reading on the dipstick would have showed slightly over filled. Given the lack of reliability with these transmissions, I would expect the Techs to follow the prescription defined in Honda's. Further, I asked that the techs verified TSB 17-025 and TSB-17-026 had been performed. I did not get a clear answer that it had been performed. I indicated that I had had major shudder issues prior to performing the transmission fluid and transmission filter replacement at 50,000 miles. Further, I indicated a mild form of shudder had been occurring recently. A tech drove the vehicle and indicated they could not duplicate it. I would have been happy to take them on a Test drive and demonstrated the issue (it is subtle). More

Always good service. Great communication, friendly and helpful. Everything was done in a timely manner. Great communication, friendly and helpful. Everything was done in a timely manner. More

Scott was extremely helpful, knowledgeable, and kind. I pass a few Honda dealerships on my way to this one because of the fantastic customer service I consistently receive here. I never feel like I'm tre I pass a few Honda dealerships on my way to this one because of the fantastic customer service I consistently receive here. I never feel like I'm treated differently because I'm a woman, which I have experienced elsewhere. Thank you! More

Always good service and friendly. Have returned car.for problems from last repair. Hope it gets fixed. Have returned car.for problems from last repair. Hope it gets fixed. More

Scott's service and follow-up was very good and appreciative. I did, though, have a couple of surprises, not necessarily disappointments, but surprises based on previous service visits. First, it appreciative. I did, though, have a couple of surprises, not necessarily disappointments, but surprises based on previous service visits. First, it didn't appear that my vehicle was washed. I'm not sure if that is a standard service 'perk' anymore or not - but I know that I used to appreciate knowing my vehicle would get a good wash as part of my service visit; and second, I never received a video summary of what the technician found during the service visit. I do have the service notes that were made but this is the first time in, likely before Covid, where I didn't receive a video. Thank you for your time. More

Great communication from service rep. All service completed, even the recall fuel pump. Love having Lyft setvice All service completed, even the recall fuel pump. Love having Lyft setvice More

A little long for an oil change, nearly 110 minutes. Also, I like the video, but this time it was difficult to understand in parts, one of which was a recommendation for a rear differential fluid change Also, I like the video, but this time it was difficult to understand in parts, one of which was a recommendation for a rear differential fluid change, I would have likely had that done in the alloted time if I had understood what the tech was saying, but ran out of time. We'll get it the next time, just a heads up for future. More