2,351 Reviews of Walser Honda - Service Center
Very professtional and treat there customers like they want them to come back Did. A wonderful job on my car want them to come back Did. A wonderful job on my car More
The person I worked with was extremely kind and efficient. I’m under 18 years old so it was helpful to have someone knowledgeable streamline the checking in process. The work was done in less time efficient. I’m under 18 years old so it was helpful to have someone knowledgeable streamline the checking in process. The work was done in less time than anticipated and I was sent off with a washed car! More
Loved the in-depth video explaining everything! Thanks for the great service and see you again! Thanks for the great service and see you again! More
I have purchased several cars and received service at Walser Honda for many years. I have always been impressed and satisfied with services provided. People friendly and courteous and provide explanati Walser Honda for many years. I have always been impressed and satisfied with services provided. People friendly and courteous and provide explanations regarding work recommended. More
Very pleasant experience in the service department. Needed a part replaced on the consul and I was expecting to wait a minimum on two hours. I was in and out in less than an hour. That helped make my d Needed a part replaced on the consul and I was expecting to wait a minimum on two hours. I was in and out in less than an hour. That helped make my day!! More
Worked with Scott Sturm. He did an excellent job giving me options and keeping me informed. Scott seems to enjoy his work and is an asset to the Service department. Keep u He did an excellent job giving me options and keeping me informed. Scott seems to enjoy his work and is an asset to the Service department. Keep up the good work. More
Never received a video of the work completed, they usually do. Makes you think they were cutting corners not wanting to show you the work that was done to your vehicle. usually do. Makes you think they were cutting corners not wanting to show you the work that was done to your vehicle. More
Dealership had Quick response time for scheduling. For the appointment, they had friendly, knowledgeable and efficient service. For the appointment, they had friendly, knowledgeable and efficient service. More
Justin was kind, courteous, and prompt. I appreciate that he took the time to explain timing on my upcoming warranty expiration. While he was great, I was not very thrilled with the lady wh I appreciate that he took the time to explain timing on my upcoming warranty expiration. While he was great, I was not very thrilled with the lady who scheduled my service. She incorrectly told me that my entire car had to be completely emptied of personal items to perform this recall. And speaking with a friend who had already had this service through another dealer., I found out that this was absolutely not true. I called back speaking to a different scheduler, and was told that only certain areas of my car needed to be cleaned out. In my opinion, this original scheduler needs to have a coach back. Asking a customer to empty out their car completely of personal items, in order to perform a recall, is simply asking the customer to perform unnecessary work, simply because that scheduler didn't have sufficient knowledge of what actually needed to be discussed. More