Walser Honda - Service Center

Friendly staff. Difficult communication with the actual technician. Two of the main points of the visit were not solved Difficult communication with the actual technician. Two of the main points of the visit were not solved More

Jason was so professional and helpful going above and beyond. So grateful for his help with the phone setup…he fixed this for me😊 beyond. So grateful for his help with the phone setup…he fixed this for me😊 More

Just had another positive service experience at Burnsville Walser Honda. They met my expectations of quality customer service at a fair price. Burnsville Walser Honda. They met my expectations of quality customer service at a fair price. More

Exceptional! ! I had been at the Burnsville mail. On driving away suddenly the tire pressures popped up on the screen. Well I am just a few blocks from Honda whe ! I had been at the Burnsville mail. On driving away suddenly the tire pressures popped up on the screen. Well I am just a few blocks from Honda where we purchased our vehicle so I said to my husband I am going straight there.He has cancer so is unable to do much. Certainly not change a tire. This is about 3:00 in the afternoon. I went in & told themmy issue & they said drive the car in. I hardly waited a couple minutes & someone was there using the tire gauge!! They already knew which tire but chkd all. They said a big nail or bolt visited our tire!! Knew they couldn’t fix it so would new at least 2 new back tires. It’s an AWD Honda cr v. so the 2 front already had 23,000 miles on & they suggested getg all 4 new as AWD & safety. So we thought ok we would have to make an appt for a later day & they would put on the spare. Nope. They said they would take us right in. Of course we knew there would be a wait which they told us. BUT we sooo appreciated that they could do it & we didnt have to come back a later day. Everyone was so friendly, everything was explained super & they kept us up with info. So yes they are all very helpful, knowledgeable & kind. And YES that’s why we shop Honda & tell friends to go there as the customers are treated with great respect. So an A+++. Thx. More

The service and the service person were great. I received a detailed video about my car inspection. Everything was done quickly and on time. I received a detailed video about my car inspection. Everything was done quickly and on time. More

The employees are very helpful and don’t recommend something you don’t need. They take the time to answer questions and helpful hints. I had trouble with my CarPlay and they took the time to help me something you don’t need. They take the time to answer questions and helpful hints. I had trouble with my CarPlay and they took the time to help me get it working again. Always a good experience when I have my vehicle serviced. More

This is my dealership. We had a bad issue with m engine. They did what they could. But I had to pay for a full replacement, even with a lifetime warranty When we had a en We had a bad issue with m engine. They did what they could. But I had to pay for a full replacement, even with a lifetime warranty When we had a engine seal leak they took care of it. More

Justin and Brandon took great care of me. Service was quick and on time Always great service Service was quick and on time Always great service More

I experienced outstanding customer service from Walser Honda in Burnsville on my recent truck purchase. Thank you Walser employees Honda in Burnsville on my recent truck purchase. Thank you Walser employees More

I was charged for a tire rotation after the Service Advisor told me it was not needed and it was also stated on the video by the technician that it wouldn't be done. I noticed it on the receipt when I Advisor told me it was not needed and it was also stated on the video by the technician that it wouldn't be done. I noticed it on the receipt when I got home and called the Service Desk twice over a 3 hour time frame before the Service Advisor got back to me stating he would put a credit back on my card. Not sure why this wasn't caught initially. I may be overly paranoid but I see this type of thing happening far too often in different industries and ask for a receipt for every purchase I make for this very reason. I will continue to bring my vehicles here for service but will be reading every line of the invoice from now on. More