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Walser Honda - Service Center

Burnsville, MN

4.7
2,219 Reviews

2,219 Reviews of Walser Honda - Service Center

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May 19, 2025

Electronic sign in system didn’t work. Honda needs to scratch this and go back to person-to-person contact. More

by jambsiegle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
May 19, 2025

Easy to do business with. Kept me updated and completed service on time. Would highly recommend dealer . More

by scoccarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

great customer service. explained what to expect from the service of my car. the waiting area is very clean. More

by bergaa32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Blohm
May 16, 2025

Jake Schlussler was an outstanding represenitive for Walser Honda! This survey, however, is overkill...with a 15 work minimum requirement! More

by slwally714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Schlussler
May 15, 2025

Service advisor was thorough and kept me informed on the work being done. I received text emails for status as needed. More

by marquezr83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bamford
May 15, 2025

It was an excellent service , representative were very accommodating and helped me add discounts too More

by prashant0589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Fast, friendly service! Good advice from the service advisor and mechanics. Great waiting area and coffee too. More

by osh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Long wait times for repairs. Always have to return multiple time to get item fixed. More

by zeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Great service with keeping me updated on progress. Texted videos are a nice extra feature too More

by RIKMYHRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember names of the service people
May 14, 2025

They were very quick and friendly, would definitely use them for future use. Thank you. More

by mjkuczmarski
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dominic