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Walser Honda - Service Center

Burnsville, MN

4.7
2,136 Reviews

2,136 Reviews of Walser Honda - Service Center

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February 03, 2025

As always, Justin is a great Service Manager. His assets include being knowledgeable, thoughtful, and helpful. I would recommend him to anyone and I have numerous times. I have a repair appointme More

by lath0034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bamford
February 03, 2025

Oil change and recall accomplished without issue. I was expecting an issue with the recall because you indicated parts were not available. However the high pressure fuel pump was not leaking. Great! More

by ctor972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Great experience. I appreciate the communication and follow up. Waiting area was very nice. Thank you very much!!! More

by BEEBANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

I am a big customer service guy. The customer service at Walzer Honda is AMAZING More

by roywatson0725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Service was excellent! Wait time was short, and my car was in and out in no time at all. I love getting my car serviced here! More

by minnesotaman72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
February 01, 2025

Genuinely caring staff, honest, efficient, ethical, my representative was extremely knowledgeable and friendly. He was excellent More

by SMCMURCHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

excellent care efficient very well organized explained all very well appreciate the Lyft ride to work More

by annhume79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Worst experience ever. Vehicle not put back together right after paying for repairs and no car wash even. More

by ANDREA2204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Professional, thoughtful service by Tom Kennedy from Toyota, Nathan, Nate, and Jeff O from Honda ! The Toyota and Honda dealerships care about their employees and customers. More

by curtis.soccer11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nic
January 31, 2025

Service was great, but I was disappointed with the lack of communication. My vehicle was ready four days (two business days) later than projected. I had to call to get an update. More

by dugger24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic
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