Walser Honda - Service Center

The dealership is always friendly and professional. The associate who helped me, Dom, was very understanding that I had my toddler with me. Nice and explained things well, excellent job. The associate who helped me, Dom, was very understanding that I had my toddler with me. Nice and explained things well, excellent job. More

Great service and care given during maintenance appointment. Transparent and upfront quote given at time of service. appointment. Transparent and upfront quote given at time of service. More

Bill and Justin were helpful with my key issue. I dropped my car off in the morning for an afternoon appointment, so I didn't have to take my granddaughter out in the cold, Justin was flexible work I dropped my car off in the morning for an afternoon appointment, so I didn't have to take my granddaughter out in the cold, Justin was flexible working me in. More

I brought our car in to fix our recall issue. When I checked in, I specifically asked them to also check the tire pressure for all 4 tires due to the cold weather temps we were experiencing. Th When I checked in, I specifically asked them to also check the tire pressure for all 4 tires due to the cold weather temps we were experiencing. They assured me they would. When the car was ready, I asked again - "Did you check the tire pressure?" The gentleman said "yes, they should have done that AND they would have topped off the windshield wiper fluid". Great; I took him at his word. About an hour later - I'm driving down the freeway ... and no joke, the low tire pressure light goes off. I had to pull into a Discount Tire location, have them check the tire pressure. Of course the tires were low. They filled the tires and sent me on my way. I'm annoyed because this is exactly what I asked Honda to check before I left their location. Additionally, when I got home, I checked the windshield wiper fluid - to see if they indeed "topped it off" as they said they did. Sadly, that wasn't done either. More

The service rep. took care of me promptly and gave me a play by play of what was going to be take care of on my vehicle. The video of the evaluation was extremely he took care of me promptly and gave me a play by play of what was going to be take care of on my vehicle. The video of the evaluation was extremely helpful because it allowed me get a second opinion on service and pricing. Their recommendations were spot on and taken care of in a professional manner. More

The dealership is clean, organized, and professional. I was assisted promptly and given accurate and helpful information by Jason, my service rep. I was assisted promptly and given accurate and helpful information by Jason, my service rep. More

Everyone was friendly and the service was quick! My car was done in half the time they anticipated. My car was done in half the time they anticipated. More

Ben is most knowledgeable and customer service focused service person ever encountered yet . Very appreciative. service person ever encountered yet . Very appreciative. More

Recently I bought a new HRV at Burnsville Honda with great satisfaction. All of the representatives answered my questions and anticipated my conc erns with the operation of my new car. The add-ons we great satisfaction. All of the representatives answered my questions and anticipated my conc erns with the operation of my new car. The add-ons were installed quickly and to my satisfaction. More

The service was excellent and they explained everything that was done on the recall of my car. I felt confident that everything was done perfectly! that was done on the recall of my car. I felt confident that everything was done perfectly! More