Walser Honda - Service Center

Good to work with and resolved my issue quickly and with satisfaction. Thank you for the service satisfaction. Thank you for the service More

Walser seems to be great. Not very impressed with thr Honda that we bought though. Kind of disappointed with problem after problem we are experiencing. Not very impressed with thr Honda that we bought though. Kind of disappointed with problem after problem we are experiencing. More

Walser Honda has very professional service and staff. I was surprised and impressed with the video walk-through inspection that was emailed to me while I was in the waiting room. Very helpful service coo I was surprised and impressed with the video walk-through inspection that was emailed to me while I was in the waiting room. Very helpful service coordinator, friendly and knowledgeable. More

Very friendly staff! Clean facility. Staff handled my questions professionally. Nice waiting area, with snacks and coffee. One also can walk to the sales floor to look fo Clean facility. Staff handled my questions professionally. Nice waiting area, with snacks and coffee. One also can walk to the sales floor to look for what comes out new of the new cars! More

The service tech I had was great. This was a better experience than on previous visits. This was a better experience than on previous visits. More

Avoid this dealer at all costs! I scheduled an appointment for ADAS calibration and waited almost two weeks for it. I mentioned twice—in both text messages and emails—that the car s I scheduled an appointment for ADAS calibration and waited almost two weeks for it. I mentioned twice—in both text messages and emails—that the car specifically needed ADAS calibration. It was confirmed with Patrick. On December 27th, I dropped off the car, and after more than 2 hours, they texted me saying they could do the calibration but it probably wouldn't work because of the rain. It had been raining since before I arrived, so they knew they wouldn't be able to perform the calibration that day. They suggested rescheduling and still charged me $110 for a diagnostic. The problem is, I didn't need a diagnostic—I already knew the issue. My appointment was for calibration. They charged me $110 for a very simple scan that anyone with a $30 scanner could do. I had already run scans on my car; I just didn't have the proper setup to complete the calibration. I wasted 4 hours of my time and $110. This place is very unprofessional. Dominic Daoheuang doesn't listen to customers and completely ignored that I came for calibration, not a diagnostic. More

Great communication for what was being completed and was provided updates. Time frame for completion was accurate. provided updates. Time frame for completion was accurate. More

Walser Honda Burnsville did another excellent job on the periodic maintenance, wait time, amenities, communication and price periodic maintenance, wait time, amenities, communication and price More

Nice waiting area. Service was performed in time estimated. Happy that both recalls were taken care of so I don’t need to make a second trip. Service was performed in time estimated. Happy that both recalls were taken care of so I don’t need to make a second trip. More

My experience at Walser Honda has always been great. Usually able to get me in, waiting room comfortable, and get me out without any problems. I'm always made aware of how long my wait will be. Very tho Usually able to get me in, waiting room comfortable, and get me out without any problems. I'm always made aware of how long my wait will be. Very thorough about going over what was done on the vehicle. My car is washed and ready to go. More