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Walser Honda - Service Center

Burnsville, MN

4.7
2,287 Reviews

2,287 Reviews of Walser Honda - Service Center

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January 10, 2025

After my oil change, gas smelled like gas. Called customer service and never got a call back even though I stated my concern. More

by alvaradojessic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

the service was fast and efficient and there was great communication throughout the process. the service advisor was attentive. More

by AARONKODERICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

They were prompt in taking my car and excellent customer service. Waiting was clean, and everyone was friendly More

by DEREK.LINDBOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Straightforward guidance and details about the services needed and performed. Quicker wait time than told. Still missing some parts for a recall but we'll come back for that on a later date. More

by mrmorningstar63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
January 09, 2025

Always really great service from the service advisers. In and out quickly which was appreciated. Also informed of concerns but didn’t hard sell me which I appreciate. Overall a consistently great experien More

by SCOTTCCLARK78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

I had a terrible experience and I regretted choose burnsville honda to buy a car,I was treated super very bad because of my skin color and I never recommend anyone to burnsville honda More

by profalpha555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Used car sales department and the electrician in the work shop
January 08, 2025

Greeted quickly and service on my vehicle was done in the time that I was quoted More

by nahilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

I brought my kia telluride in that I bought from walser Honda and they charged me $179 for an oil change. The estimate was $91. The guy in service said not to bring my kia to a Honda dealership even though More

by melissaseeklander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure his name maybe Tyler
January 08, 2025

Great customer service. Highly recommend. Customer service representative was very helpful, friendly and easy to talk with. More

by jimdebwherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Good work on recall, timely response to this service, will come back for more service. More

by cschiprett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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