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Walser Honda - Service Center

Burnsville, MN

4.7
2,284 Reviews

2,284 Reviews of Walser Honda - Service Center

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November 01, 2024

We purchased our Honda from Walser and all of the car’s service and maintenance has been performed by them. We have always had excellent service from them, and have found them to be reputable, honest and More

by JAYLOU_ESCALADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason - Service Dept.
October 31, 2024

Excellent Honda service, as always. I love my 2008 CRV XL with lifetime free oil change and Honda takes good care of it. Thank you to the service people and esp Benjamin, the agent wh More

by ELTGUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
October 31, 2024

Great Service in the Shop Byron was extremely helpful, great waiting room , Coffee was great. More

by fh1457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Wong
October 31, 2024

I would be more inclined to reply to this survey if it did not require free form text. And please don't ask the "would you recommend" question. Keep using your marketing department, you're not paying me More

by x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

They are always efficient and keep me informed on my cars status. My car was returned exactly on the time promised. More

by WAYNISP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

It is nice to consistently have such a positive experience in the type of place that usually intimidates me. Ben is great, and takes good care of me! More

by JANEFROILAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
October 31, 2024

Phone prompt system very poor. Difficult to get through. Our rep, Joseph told us the diagnosis would take an hour so we decided to wait. An hour 15 minutes later we went to find More

by MICHAELEEN.SWANSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph
October 31, 2024

Overall very helpful and timely with responses via text. I was updated and informed every step of the process. More

by t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
October 30, 2024

Been coming here for years and they always get it right! I live in Duluth and make it a point to have my CRV worked on here! More

by BRIANJO55403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
October 30, 2024

The reason I came in for a service was a rotational sound while driving. When hitting the brakes it will go away and then come back after a short time. When the service advisor came back and they were polite More

by Snakebyte130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
2.0
This rating includes all reviews, with more weight given to recent reviews.
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