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Walser Honda - Service Center

Burnsville, MN

4.7
2,148 Reviews

2,148 Reviews of Walser Honda - Service Center

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September 28, 2024

It's very difficult and a hassle to make an appointment and get any service. We've had a recall issue regarding a fuel pump for over 1.5 years and they never have the part/s to fix our Pilot and Ridgeline. More

by BUSCHMAN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Great service. Appreciate the Lyft option. FrIendly staff. Finished when promised. On line appt set up could improve. More

by NLHARTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

I stayed on site while my car was being worked on - everyone was friendly and gave me regular updates without being overbearing More

by NIEMILLS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Dealership is fine. Once someone starts helping service is awesome. To often you can just stand there waiting for someone to help and no one ever acknowledges that you More

by DANIEL.ROUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Great attention to detail and explanation of the issue with my CRV. Comfortable waiting area. More

by VACKERMAN530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Justin got me in right away and was fast and friendly and kind as he I always. Justin also helped me reset my radio and phone. Justin answered all my questions. Keep up the great Job Justin. Thank you. More

by KRUGERBEVERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

a pleasant waiting area . car was ready in the time promised and the car wash was appreciated More

by WESTPHALA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

I worked with Benjamin at Walser Honda in Burnsville treated me very well very happy with the service that I was provided got my car done faster than I expected would definitely go back again have used More

by MPARRISH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Good promt experience at service department. Knowledgeable service person. Comfortable waiting area. Free water and popcorn. More

by MAGGIEMKLEIN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Excellent service. Your service rep that assisted me was Dominic Daoheuang. He was polite, courteous and efficient. He kept me updated when a delay in completion time c More

by RCWHEATON35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Daoheuang
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