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Walser Honda - Service Center

Burnsville, MN

4.7
2,160 Reviews

2,160 Reviews of Walser Honda - Service Center

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April 14, 2025

Excellent service. I really appreciate how the staff makes me feel heard and understood before moving forward with the service. More

by jacquelyn.winters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Oil change took 2 hours. Filter was dirty but tech didn’t offer to change until after payment. More

by ninjahirano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Had another great experience at Walser Honda in Burnsville! Dominick was great being professional and getting all our questions answered! We won’t take my Honda anywhere else with the excellent ser More

by kathyhodges936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick
April 14, 2025

Great service and excellent customer service from everyone involved in the process. Thank you for the great service and support. More

by nealcronin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Everything went very smoothly. Jake was exceptional, very professional and kept me well informed. I really appreciate the ride service through Lyft. More

by shannon.spahr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, service department
April 14, 2025

Very thorough and trustworthy. Videos helped to show and explain service needed. I was kept informed every step of the way. More

by cheryl.petersen49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben was so kind and understanding. He made me feel valued.
April 14, 2025

Jake is incredible. ..great phone and text follow up. Sharing clear information regarding the work to be done on my car, sending me a video of the inspection, and sharing More

by bobjr10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in Service
April 14, 2025

The agent, technician and service were all great. I loved the live updates and video to follow it. Got the vehicle sooner than estimated time. Thank you Walser Honda !! More

by sunder.s.polepaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
April 14, 2025

Dealership is fine; the service department does great work. You may want to tell your service techs to speak more clearly and s-l-o-wwww down. The video was not of any value on this go around. More

by tcstas05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Hurrle
April 14, 2025

Very satisfied with the service I had done on my car and the staff that helped me. More

by shoebox2065@charter.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Schlussler
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