Walser Hyundai Coon Rapids

Very curtious and listened to what I had to say. Megan was very helpful and great. Megan was very helpful and great. More

Vincent was an excellent salesperson. He listened to us and found us the perfect car. The dealership is new, clean and staff was friendly. He listened to us and found us the perfect car. The dealership is new, clean and staff was friendly. More

Oil change was completed in a timely manner. Service person was friendly and courteous. Waiting area was clean and comfortable. Service person was friendly and courteous. Waiting area was clean and comfortable. More

Great experience buying a car and getting service at the Walser Hyundai in Coon Rapids. Once the sale was completed, the communication and replies to emails or calls were not quite as prompt, which is a bi Walser Hyundai in Coon Rapids. Once the sale was completed, the communication and replies to emails or calls were not quite as prompt, which is a bit disappointing. More

Very busy. Handled the appointment fine and also did a recall on the back window. We have not received information about replacement of a window trim piece as o Handled the appointment fine and also did a recall on the back window. We have not received information about replacement of a window trim piece as of yet. More

The staff is so friendly and willing to go the extra mile to help. They truly care. to help. They truly care. More

The sales team was very good when we bought the car (new). The issue is the service group. I had an appointment for an oil change at noon and arrived about 10 min early. At check in I was told it would (new). The issue is the service group. I had an appointment for an oil change at noon and arrived about 10 min early. At check in I was told it would be about an hour and a half and there was a couple of soft ware updates they would do also. When I asked why it would take so long I was told they had a big rush. I replied I had an appointment and was told they generally over book, so much for having an appointment. At the 2 hour mark I was told two different reasons why it was taking so long, one person said it was an issue with the box that does the software update was having an issue. Was then told by someone else it was one of the updates takes an hour. One or both of those people were not being truthful. It took 2.5 hours to finish the job and completely ruined my plans for the rest of the day. Really disappointed in my first interaction with the service department. I have pre purchased multiple oil changes and am now wondering if that was a mistake. We will see how the next appointment goes but after the first one I can not in good faith recommend your service department. More

The purchasing of the vehicle was good. I have a disappointing feeling about getting in to service two week wait for something not working. I have a disappointing feeling about getting in to service two week wait for something not working. More

Johnathan was excellent, helpful and put zero pressure on us. It was the best and easiest experience I've ever had purchasing a new vehicle. us. It was the best and easiest experience I've ever had purchasing a new vehicle. More

Everyone from beginning to end was helpful and professional. I would recommend this dealership to any Hyundai shopper. Thank you for our experience. professional. I would recommend this dealership to any Hyundai shopper. Thank you for our experience. More