Walser Hyundai Brooklyn Park - Service Center

Walser got my Tucson in on short notice and their service department is top notch! I knew exactly what was going on with my car because of the excellent communication and even a slick video that the mechanic department is top notch! I knew exactly what was going on with my car because of the excellent communication and even a slick video that the mechanic texted me with him explaining what he did. Great communication and wonderful popcorn to munch on! More

So bad that I considered reporting them to the state attorney general. If you enjoy paying for made-up repairs, this is the place for you. For example, they continued to tell me I needed a brake servic attorney general. If you enjoy paying for made-up repairs, this is the place for you. For example, they continued to tell me I needed a brake service for 1.5 years every time I went for an oil change. The brakes weren't even bad when I finally had them serviced at another shop. More

Excellent service work and friendly service writers. Always ask how my day is going and if I wanted a car wash, too. Always ask how my day is going and if I wanted a car wash, too. More

I called to have a recall fixed that Hyundai says my VIN is included in the recall, but the service advisor argued with me stating that t is not a recall and my VIN does not qualify. Absolutely the WORST c is included in the recall, but the service advisor argued with me stating that t is not a recall and my VIN does not qualify. Absolutely the WORST customer experience. More

It was a good experience. The service communications was great. They continue to do an outstanding job. The service communications was great. They continue to do an outstanding job. More

The staff were very knowledgeable, pleasant and even joking with me. I highly recommend them. joking with me. I highly recommend them. More

Easy to find Responsive to my arrival Attentive to my needs Serviced my vehicle with excellence and efficiency answering all my questions and providing documentation of every detail. needs Serviced my vehicle with excellence and efficiency answering all my questions and providing documentation of every detail. More

I felt I was not being heard on what the issue was with my vehicle. The customer service person during one call I felt was rude. On another call I had to have my husband talk to her due to I felt I wasn’t my vehicle. The customer service person during one call I felt was rude. On another call I had to have my husband talk to her due to I felt I wasn’t being heard. I am satisfied with the service in itself but feel the customer service could be better. More

Courteous, solved the problem, under warranty. Rental car provided when repair was delayed. No delay in scheduling appointment. Rental car provided when repair was delayed. No delay in scheduling appointment. More

Great staff and great service. Special thanks to Arianna Grotheer for her excellent role and efforts. Special thanks to Arianna Grotheer for her excellent role and efforts. More