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Walser Mazda - Service Center

4.8

298 Lifetime Service Reviews

14720 Buck Hill Road, Burnsville, Minnesota 55306

299 Reviews of Walser Mazda - Service Center

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December 11, 2018

"GREAT Service, and Outstanding Quality"

- NATEIS

The Service time worked very hard to ensure my experience and resulting outcome were superior. I was greeted and my service appointment was handled in a professional manner.

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Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Nick, Josh
December 10, 2018

"Great, fast service. "

- sarah.johnson685

I called and got a same day appointment to replace a headlight. Check in was quick and they were done 25 minutes sooner then they quoted. They also checked for recalls on my car and checked levels of fluid free of charge. Definitely where I go to fix my Mazda!

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Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 10, 2018

"Wheel Restoration"

- HEYNAV

I had peeling of the painted surfsce of my 2016 Mazda 6 wheels. The Mazda Corperate customer service portion decided they should and did cover the repair of the wheels to near if not original condition. I am totally satisfied with the repairs completed 4 days after job completion. Only time will tell. Thank you Nick for your friendly service and help bringing my concerns to the appropriate level at Corperate.

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Recommend Dealer
Yes
Employees Worked With
Nicholas
December 08, 2018

"Friendly staff, nice facility"

- EJHaust

Got snow tires on a vehicle I did not purchase at this dealership. Was treated well, pricing was as expected, and service was timely. The only thing keeping me from a five star review is that they didn’t run the car through the wash following the service which is custom practice at other dealerships.

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Recommend Dealer
Yes
Employees Worked With
Nick
December 08, 2018

"Great Fast Service "

- TOWNLEYS

I pulled in the bay and the service rep was friendly and nice and explained to me the part I needed for a recall was out of stock but they would call me when it was in. I also had made an appointment for a oil change and I was in and out in about 45 minutes including getting my car wash. Nice waiting area with treats and coffee.

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Recommend Dealer
Yes
Employees Worked With
Nichholas Halvorseen
December 07, 2018

"Lease"

- JENFEDDEMA3

Changed my leased 2016 to 2108 Alex was great I have sent a review already & u guys keep sending more please log this & move on

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Recommend Dealer
Yes
Employees Worked With
Alex
December 07, 2018

"Needed a key fob"

- holleque

Friendly timely service with good info. All personnel very accommodating. As I waited more associates spoke to me and I had a good chat with Johnathan.

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Recommend Dealer
Yes
Employees Worked With
Joshua Zarras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 06, 2018

"Great as usual"

- KITYKATT12

I have been going to Walser Mazda for over two years now. I bought my car there and bought the maintenance package for my vehicle. They are easy to work with and listen to what I have to say.

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Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 05, 2018

"Service of a 2009 Mazda 6"

- JOELHILLYER

Experience was excellent with a knowledgeable customer rep courteous and the car was completed on time. Over all of our repair experiences have been excellent.

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Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 05, 2018

"Outstanding Customer Service."

- JAPSYCH

Outstanding customer service from all of the staff. They were very efficient and professional. I will definitely come back to seen them again for my next service appointment.

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Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Kitagawa
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Nelson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joshua Zarras
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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