Walser Nissan Coon Rapids

I'm quite happy with my experience with Walser Nissan Coon Rapids and will visit them next time I need a vehicle. Buying a car can be such an overwhelming process, especially since I'm such an indecisive person. Sean Burkett was fantastic to work with and his patient and supportive nature was just what I needed. He was great at showing me my options that fit what I was looking for and following up with me.

This was my first time using Walser Nissan since purchasing my Altima in Dec. 2020. From the start the service people were right there to check my vehicle in. I dropped it off early and was told the service woukd be started until my actual appointment time. Shawn called me about an hour later, explaining that the recall on my tires revealed a faulty one. I was told I would need to wait for a replacement for a few hours and he was not comfortable letting me take the vehicle as is. I told him I woukd wait. I came back a couple if hours later expecting to wait and as my friend pulled in to drop me off at 4:30, Shawn called to tell me my car was done!! Excellent service, excellent Service Reps!

I worked with Jesse Bullinger. Jesse was very patient, always professional and extremely helpful. I would highly recommend Coon Rapids Nissan and especially Jesse. I will definitely work with him again on my next vehicle purchase.

The Walser Nissan dealership is far up and above in terms of customer service than any other dearlership I have dealt with in the area. It seems the actually listen to us as opposed to providing lip service.

Electrical gremlins showed up a month after purchase. They replaced battery but did nothing to find out what drained it or why seat was bouncing back and forth by it's self. They said come and get it nothing we can do. when I got the fob the windows were covered with snow ,I had to clean them off myself WOW. Hope this thing doesn't start on fire in my garage or die on me in the middle of nowhere.

I recently purchased a Altima from this dealership. The service was good and the process was made easy. I'm pleased with my purchase. G .

Nathan provided me with the best customer service in the industry. I believe he is one of the best they have. He was very supportive of me during process and above and beyond to make it a Excellent experience purchasing the highest quality vehicle. I would definitely go back to Nathan with any future vehicle needs.

Went here on 8/22/20 and paid to get my rear passenger side tire fixed because it has a slow leak. I waited almost 2 hours and was even late to work. I go out for lunch on my break at work and it’s flat again in the parking lot and doesn’t even have the valve cap on. I am very upset. On top of all that I call them and they tell me call back monday and there’s nothing they can do.

The experience there was ok. It wasn’t after purchasing the car that I realized what a xxxxty dealership they are. I went there and already knew what I wanted and did my research. The dealer I had Garett showed me the car and didn’t talk much about the specs except for the cool car play feature which is whatever to me. I traded in my previous car to buy this one, I live in another state and they have different rules as far as license plates go. I should’ve taken my old license plates with me and the dealer never bothered to look that up and when I messaged after waiting five months for my titling and registration to arrive, he basically mocked what I was saying. I’ve got the email message references which I should send to the BBB for how he handled the situation. I probably would’ve never received my registration if I hadn’t called cuz the dealer told me it would take 4 weeks, the dealership itself told me, after I called, 3 months, but in reality it took 5 months cuz I had to call the dealership and find out what was the hold up. I will continue to receive them and talk about the xxxx people they have working there cuz they obviously don’t know xxxx. I had to called my own motor vehicle in my state to have them tell me how to go about getting new plates which is ridiculous. What the xxxx did I pay the dealership for if I had to handle everything on my xxxxing own.

Excellent service, outstanding communication and trustworthy buying experience all the way. Highly recommend Sales Consultant Kyle Sather for the best car purchase experience very smooth transaction.