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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.4
342 Reviews
Call Service Center (612) 426-6995

342 Reviews of Walser Nissan Wayzata - Service Center

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June 18, 2025

Terrible communication. Wasted my time. No follow up. They had left some car parts unassembled when I picked it up. No reply to my message to Svc. Mgr. I was told "If you do More

by Marg
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 13, 2025

The dealer and Nissan do not stand behind the quality and workmanship of their faulty transmissions. More

by b.florine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Walser Nissan Wayzata responded

We’re sorry to hear about your concerns regarding the transmission and your experience. We understand how important reliability is, and we regret that your expectations weren’t met. We appreciate your feedback and we've shared it with our team so we can improve.

June 11, 2025

Very efficient and smooth intake process and auto was ready when they said it would be. More

by randy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Walser Nissan Wayzata responded

Hi Randy, we're thrilled to hear you had a smooth experience! Drive safe!

June 11, 2025

Great Sales People, good follow up. They fixed a problem with no charge. Open up front! More

by barretp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Walser Nissan Wayzata responded

Thanks for the great feedback! Come again anytime!

June 10, 2025

Since I purchased my Rogue from this dealership, they have taken incredibly good care of me and my vehicle. All of the services that I have received from them have been done in a timely and affordable ma More

by NAOMIPSLOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Walser Nissan Wayzata responded

Thank you for your kind words! We’re thrilled to hear that your Rogue has been in good hands and that our team continues to meet your expectations. Please don’t hesitate to reach out if there’s ever anything more we can do for you!

June 09, 2025

I have papers saying I bought 60k 5 year warranty from them. They now say 36k 3 year. Also 4500 in ac repair last spring and this spring the truck is doing the same thing and they won't back it up. More

by topnotchwallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Bullinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Walser Nissan Wayzata responded

Thank you for sharing your concerns. We’re sorry about the confusion regarding your warranty coverage and the ongoing issues with your vehicle. We will share your feedback with the team so we can continue to improve.

June 06, 2025

The service advisor Kirk Thoren was helpful and professional throughout the entire process of my service, More

by Matt h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Thoren
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Jun 11, 2025 -

Walser Nissan Wayzata responded

Hi Matt, thanks for taking the time to leave us a review! We're very lucky to have Kirk on our team! Drive safe!

June 05, 2025

I have been waiting on a reply to a warranty issue. I called after a week of bringing my car in because I haven’t heard from Nissan or the dealer, they said someone would get right back to me. Today, More

by Wayzataboy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Walser Nissan Wayzata responded

Thank you for reaching out and bringing this to our attention. We sincerely apologize for the delay in communication regarding your warranty issue and understand your frustration. We will share this feedback with our team.

June 01, 2025

Everyone was very helpful, courteous and explained everything. It was a very fast replacement of the transmission. I really appreciated all of the good service I received. Thank you so much. More

by JOANNARDREY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
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Jun 11, 2025 -

Walser Nissan Wayzata responded

We love hearing this and appreciate you choosing Walser Nissan Wayzata! Come see us again anytime!

May 29, 2025

Went in for an oil change and tire rotation. Great customer service and everything was done in a very timely manner! The Service guy was exceptional from start to finish! More

by jorgensonnicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I apologize, as I do not remember who my service person was, but he was great.
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May 30, 2025 -

Walser Nissan Wayzata responded

Thank you for taking the time to leave a review! We're happy to hear everything went smoothly! Have a nice day!

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