Back

Walser Nissan Wayzata - Service Center

Wayzata, MN

4.4
377 Reviews

377 Reviews of Walser Nissan Wayzata - Service Center

Sort by
August 11, 2025

Young guy. Not a real slm. Should have gone with older gentleman that new more More

by dave@rutledgeconstruction.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember. He might have told me but not sure
August 10, 2025

Service at Walser Nisan Wayzata is always very high quality. I have been using this dealership for over 12 years with a short break and have always been happy with the service. From appointment, delive More

by sashko2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Thoren
August 10, 2025

Service was done in a timely manner and the staff was great to work with. More

by btcully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

I have given you a review twice and do not intend to wrote another one More

by Smartin34
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

It was a different experience that gave me pause. But got my vehicle back after some of the add-ons. One thing I didn’t get that I texted the service tech about was not getting the instructions for More

by CATES.JOEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Theorn
Aug 05, 2025 -

Walser Nissan Wayzata responded

Cates.joel, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (952) 475-3939.

August 04, 2025

I was very disappointed in sitting in the waiting room for so long when my car was ready More

by GYMMOM90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Walser Nissan Wayzata responded

Thank you for your feedback - we apologize for the delay you experienced. It’s never our intention to keep anyone waiting longer than necessary. We’ll be sharing this with our team to ensure we improve communication moving forward.

August 01, 2025

I received very friendly, attentive and professional customer service when I bought my Nissan in for routine service! The facility was very comfortable and clean while I waited! More

by denro717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Thoren
Aug 05, 2025 -

Walser Nissan Wayzata responded

Thank you for taking the time to leave us a review! We're pleased to hear that you enjoyed our facility and had a nice visit! Happy driving!

July 28, 2025

From start to finish everything has been way above average, no regrets purchasing this vehicle More

by bobschubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Walser Nissan Wayzata responded

Hi Bob, we appreciate your feedback and are thrilled you had a great experience! Happy driving!

July 27, 2025

Great sales staff. The service department is always attentive to my concerns and delivers my vehicle fixed the first time and on time. More

by GWINTERPHOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BrIan O'Mara -- Master Mechanic
Jul 28, 2025 -

Walser Nissan Wayzata responded

Thank you for the review! We're so happy to hear you had an attentive and positive experience! Thanks for choosing us - we hope to see you again soon!

July 27, 2025

Service needs better manners when talking to customers. Focus on the customer at hand infront of you on not bouncing like a ping pong game. More

by simone.w.swedberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Walser Nissan Wayzata responded

Hi Simone, we're sorry you had a negative experience with us. We will review this internally with our team to make sure we improve the customer experience going forward.

1
...