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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.5
318 Reviews

318 Reviews of Walser Nissan Wayzata - Service Center

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April 28, 2025

Excellent customer service. Replaced shock absorber promptly while I waited. Highly recommend Wayzaya Nissan for all service. More

by STEVELONDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Great customer service Up front on what needed to be done Vehicle was done in a timely manner More

by zacschaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Appointment on time, no surprise on pricing and great experience with skilled and customer focused staff. More

by vlelandais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

This Walser took very good care of me for my visit! I arrived for my appointment on time and they were really fast with service! They told me the expectations and I felt supported throughout the proces More

by lyameahyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

Very personal and great service from beginning to pick up the car went finished no surprises very up front on what needs to be done More

by imjsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Got my oil change 03/20 and wasn’t told my shocks were bad in person (only in video I received but I didn’t see it until later). Cathy reached out to me about the service and I inquired information about More

by NINA.YANG14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cathy
Apr 26, 2025 -

Walser Nissan Wayzata responded

Nina.yang14, we truly appreciate your honest feedback. Here at Walser Nissan Wayzata, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (952) 475-3939 to discuss ways we can better serve you in the future.

April 22, 2025

Got my car repaired after tire blowout, team did the analysis and dind not brought up overall accident damage mechanical or cosmetic. Post repair I contacted the dealership no proper answer was given. E More

by PANDEY22RICHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey Novotny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

I went in for oils change, battery clean and to check my car light on the left corner of my car(smaller light), they only cleaned the battery and oil change. The lights were never checked, I only realized t More

by HBAKARR30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Walser Nissan Wayzata responded

Hello Hbakarr30, we appreciate you taking the time to leave us this feedback.

April 20, 2025

I have received exceptional customer service from this dealership and will continue to business with them. I will highly recommend them to people who are looking to purchase a vehicle or someone who needs More

by kpataconi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Very slow to respond, and service doesn’t answer calls or call back voicemail messages More

by allenoverturf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris and Erik
Apr 21, 2025 -

Walser Nissan Wayzata responded

Allenoverturf, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

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