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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.4
337 Reviews

337 Reviews of Walser Nissan Wayzata - Service Center

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September 13, 2024

Good waiting area. No pressure from staff to fix things that can wait to get fixed. Follow up phone call was nice. More

by TANDE355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Walser Nissan Wayzata responded

Tande355, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 12, 2024

Did a great job for me. Erik was great to accommodate me to get my vehicle serviced More

by MBENINCASASR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Walser Nissan Wayzata responded

We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2024

I was very pleased with the service. They confirmed that my Leaf was in good condition. More

by BARBPERSON2049
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Always great service from Mike. He’s knowledgeable and great at communicating with me. Great to work with. More

by JCARLSO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

September 06, 2024

The service team at Walser Nissan - Wayzata is top notch. I would highly recommend them to all of my friends and family. More

by LJPARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Did not contact me as they said they would. The tech was apparently ill but I texted and tried to call him twice and his voicemail was full. Inexcusable. More

by CFEIGE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Walser Nissan Wayzata responded

Cfeige2, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us at (952) 475-3939 so we may assist you in moving forward towards a resolution.

September 02, 2024

They were very, very good. They were tired getting the transmission replaced under warranty. They kept me informed I would go to them anytime. More

by GOLFNERD007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Walser Nissan Wayzata responded

Golfnerd007, we are so pleased you enjoyed your visit to Walser Nissan Wayzata! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 01, 2024

Professional, friendly, & informative. I will definitely be back and feel the staff had my best interests in mind. More

by Svegalp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 01, 2024

did not properly explain the error code i came in with. did not properly explain the error code i came in with. More

by tnc021
Recommend Dealer
Yes
Employees Worked With
Mike Vang
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Walser Nissan Wayzata responded

Tnc021, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (952) 475-3939.

August 29, 2024

I asked them to do a tire rotation. They forgot to do it. They put the wrong mileage on my roul change reminder sticker. When I called them to ask about it. The guy on that answered the More

by RYANHOERNEMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Walser Nissan Wayzata responded

Ryanhoernemann, thank you for taking the time to leave us feedback about your experience with us. We will use this as a training opportunity to improve our performance in the future!

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