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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.4
329 Reviews
Call Service Center (612) 426-6995

329 Reviews of Walser Nissan Wayzata - Service Center

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June 22, 2024

Its been a mess lately. Their entire computer system was down, tried to convince me to do expensive maintenance id already done. The invoice and receipt I asked for didn't s More

by Johnsonerica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
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Jun 25, 2024 -

Walser Nissan Wayzata responded

Hey Erica, yes, our computer systems along with a lot of other dealers has been down lately making things a little harder to navigate but that is not an excuse. I am sorry we dropped the ball and if i can do anything to make it up to you please reach out to me directly at 612-712-1246. Thank you, Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

June 16, 2024

I gave 1 star because you did not respond to my issues with our last service experience at your dealership. More

by TODDASCHINGER
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
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Jun 19, 2024 -

Walser Nissan Wayzata responded

Hey Todd, I will have my service manager reach out to you asap to see what is going on and how we can help resolve the issue for you! I am sorry we dropped the ball. Sincerely, Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

June 14, 2024

Been real happy with the service over the last several years. Recent remodel looks good. Only thing missing is a car wash to put an exclamation point on the service. More

by kos68394charger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Walser Nissan Wayzata responded

Thank you for taking the time to leave a review for us at Walser Nissan Wayzata. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2024

Extremely professional and timely in their service expectations, they also have great customer service and are able to work within time and budget allowed More

by UHILL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McDonald, Adam Arrigoni
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Jun 16, 2024 -

Walser Nissan Wayzata responded

Uhill3, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2024

Superb service that gets things right the first time and provides great customer service. Highly recommend! More

by STEVELONDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McDonald, Adam Arrigoni
Report | Print
Jun 16, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2024

work was done on time ,polite people at all times ,knew all about my car and explained everything dto me. More

by DQSCHULTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McDonald, Adam Arrigoni
Report | Print
Jun 14, 2024 -

Walser Nissan Wayzata responded

Hi Dqschulte, thank you for taking the time to leave a review for us at Walser Nissan Wayzata. We're happy we could meet your expectations!

June 08, 2024

Service was excellent. Very professional and attentive. Serviced my vehicle and gave me a rental at no charged. More

by MKMOLINARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McDonald, Adam Arrigoni
Report | Print
Jun 14, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2024

Very personable, kind, professional and very patient. I felt very comfortable there. I am happy so far with my Toyota!! Thank you! More

by JLSTIERMAN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Arrigoni
Report | Print
Jun 07, 2024 -

Walser Nissan Wayzata responded

Jlstierman24, we are so pleased you enjoyed your visit to Walser Nissan Wayzata! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 26, 2024

I always enjoy the excellent service provided by the dealership. They are always on time also. More

by TOMLOSEY979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 25, 2024

Very courteous when I came in and communicated all the work down on the car effectively. More

by TESKLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Bullinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Walser Nissan Wayzata responded

Tesklar, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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