Walser Nissan Wayzata - Service Center

The facility was bright and comfortable to wait in. Lots of room to sit sit or gaze out the windows. Lots of room to sit sit or gaze out the windows. More

They completely rebuilt it, but didn’t bother with the car wash which makes no sense. Basic service appointments like oil changes. Take well over an hour which is kind of slow. I’ve also been trying to ge car wash which makes no sense. Basic service appointments like oil changes. Take well over an hour which is kind of slow. I’ve also been trying to get a hold of them about a recall, and nobody is calling me back. More

I was able to get in right away and not charged for something that should have been checked when in orignally something that should have been checked when in orignally More

Easy to set up an appointment and was in and out as expected. Great team over there in wayzata expected. Great team over there in wayzata More

This Nissan service department is excellent. Multiple times came to me with options on how to fix the problem after they learned more about the it. Saved me 1/2 of the earlier estimate which was Multiple times came to me with options on how to fix the problem after they learned more about the it. Saved me 1/2 of the earlier estimate which was a $200 savings! Can't say enough good things about them! More

I dropped my car off for a 7am appointment the next day. The next day when I called at 2pm to check on status I was told the vehicle will be looked at next. I needed my vehicle at 4pm which did not happen. The next day when I called at 2pm to check on status I was told the vehicle will be looked at next. I needed my vehicle at 4pm which did not happen. How does a dealership allow an appointment to be made and have no idea the car is even there until I as the customer calls to find out the status More

Over 2 hours for simple oil change. Tech had not shown up that morning. They could have called and knowing it would take longer than usual ask if I would like to reschedule. People have Tech had not shown up that morning. They could have called and knowing it would take longer than usual ask if I would like to reschedule. People have been replaced by apps. More

Superb service at all levels. Accurate diagnosis, work performed on time, professional and on time. I was fully aware of cost and treated with respect at all times.. Great custom Accurate diagnosis, work performed on time, professional and on time. I was fully aware of cost and treated with respect at all times.. Great customer service. Highly recommend! More

All the work was performed swiftly and correctly. Tech and service representatives were friendly and kept me well informed on the status of my vehicle. Tech and service representatives were friendly and kept me well informed on the status of my vehicle. More

Its been a mess lately. Their entire computer system was down, tried to convince me to do expensive maintenance id already done. The invoice and receipt I asked for didn't s Their entire computer system was down, tried to convince me to do expensive maintenance id already done. The invoice and receipt I asked for didn't show up for weeks. I had a known issue that was supposed to be covered, but the young man wouldnt listen to me until a manager came to tell him I was right. Would have paid over $1500 from his mistake. More