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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.5
319 Reviews

319 Reviews of Walser Nissan Wayzata - Service Center

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April 19, 2025

Very slow to respond, and service doesn’t answer calls or call back voicemail messages More

by allenoverturf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris and Erik
Apr 21, 2025 -

Walser Nissan Wayzata responded

Allenoverturf, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

April 19, 2025

Thank you for your service, I want to keep working with people as long as possible and not robots and ai More

by jtortoiseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2025

I've been into their dealership with the 2021 Nissan Sentra I bought there 4 times in the last year to try to fix a progressively intense noise in the front end. They were not able to diagnose it witho More

by MSudduth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Comello
Apr 21, 2025 -

Walser Nissan Wayzata responded

Msudduth, we regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Walser Nissan Wayzata (952) 475-3939

April 14, 2025

It was exceptional service. The repair work was completed sooner than expected, and the price was very reasonable. The staff was friendly and very attentive to my car's needs. I More

by makers3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Prices have gone up. Prices have gone up so much I believe I was overcharged. $133 for an oil change and tire rotation is too much. The oil and oil filter, itemized on More

by Nissan owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
April 13, 2025

Always satisfied with my experiences at Walser Nissan Wayzata. Courteous staff and pleasant waiting area. More

by MISSMJSWENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Bullinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Runkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Mike was attentive and professional. The service was done early as I sat in their comfortable waiting area. I was greeted by several staff. My overall experience was great and would reco More

by lois.geyen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Very professional and efficient. Provides good updates when waiting on a service appointment. Pleasant team to work with. More

by RACHEL.SPENCER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Comello
April 09, 2025

Excellent communication and service from the representative I worked with, would absolutely work with him again. More

by RBW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Thoren
April 06, 2025

Driver door still closes hard and leaks, driver front speaker works sometimes. This has been an issue since I purchased the car. More

by catherinebeauchene.1069
Recommend Dealer
No
Employees Worked With
I do not know the name
Apr 09, 2025 -

Walser Nissan Wayzata responded

Catherinebeauchene.1069, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (952) 475-3939 so we can work with you to make this right.

Apr 12, 2025 -

catherinebeauchene.1069 responded

I brought my car back in. I was told there are NO notes in the system that I needed to pay for the diagnostic. The 2 issues have already been "fixed" before. I am still having the same problems. I have a receipt from Feb.2021 stating poor installation. I can not upload the pictures of cardboard put in the door as shims.

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