Walser Nissan Wayzata - Service Center

Brianna Kreft did a great job of explaining pricing and the procedure, and was done on time. the procedure, and was done on time. More

Great experience. Friendly staff and comfortable and comfortable waiting area. Thank you for a nice experience Friendly staff and comfortable and comfortable waiting area. Thank you for a nice experience More

My service was exceptionally easy. Staff was super friendly. I was able to wait in a bright, comfortable lounge. Staff was super friendly. I was able to wait in a bright, comfortable lounge. More

Good experience with service department. Good communication with issue I had with my 2016 Nissan. Good communication with issue I had with my 2016 Nissan. More

Quick service, along with friendly and helpful staff. There was a comfortable waiting area with magazines. There was a comfortable waiting area with magazines. More

I walked in and felt like family, I was very well taken care of, everything was explained and I will 100% go to this dealership again! care of, everything was explained and I will 100% go to this dealership again! More

Didn’t have a clue where my car was and I had to call several times several times More

I purchased this car there. There is new ownership and facility upgrade. The experience was fine. There is new ownership and facility upgrade. The experience was fine. More

Lack of communication by staff was very disappointing. I had to call and email several times to get updates. Services I asked for were not completed such as the oil change and tire rotation. My 2022 Mur I had to call and email several times to get updates. Services I asked for were not completed such as the oil change and tire rotation. My 2022 Murano was towed in because it wouldn’t start and was under warranty. But they weren’t able to tell me what the issue was even though they had the car 5 days to complete a diagnostic. Left empty handed with no oil change, tire rotation or diagnostic. More

I tried calling but unable to speak with a person. Made a appointment but never got a response. It said I would get an email or phone call. I didn't receive either. I did go for the appointment and t Made a appointment but never got a response. It said I would get an email or phone call. I didn't receive either. I did go for the appointment and thy were expecting me. I got home and there was a message but was 10 minutes before my appointment. Very upset with how making an appointment. The service was good at dealer, but making an appointment was horrible. More