Walser Polar Chevrolet
White Bear Lake, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Lots of problems when I went to purchase my car! I was told that it was going to be used as a courtesy vehicle and that I couldn’t get it for 10 days! That is ridiculous! So I had to drive it for 10 I was told that it was going to be used as a courtesy vehicle and that I couldn’t get it for 10 days! That is ridiculous! So I had to drive it for 10 days as if I were using it as a courtesy vehicle. Also ridiculous! Then I was told that I would have to get the $7500 rebate through my tax accountant. Later I found out that Walser could immediately give me the $7500 rebate. So I had to return to the dealership, cancel my check, and write a new one for $7500 less. The Google maps feature wasn’t working, and I worked with three people, none of whom knew how to install it, or bring up the app. Finally at home I figured it out myself. I brought it to the service department because “driver assist” wasn’t working. Instead of fixing it they told me that that’s how I had the vehicle set and so they left it alone. So then I went inside the store and found a guy, who found another guy, who knew how to update driver assist so that it would work and I wouldn’t get the “driver assist not working” notification every time I started my car. I could go on, but I’m getting upset thinking about all these things again. I love the vehicle itself, but what a hassle! Please don’t do this to your next EV customer! More
Great experience buying from Walser Chev. Steve was wonderful and made the purchase a breeze. I would highly highly recommend buying a vehicle from Walser Chev! Steve was wonderful and made the purchase a breeze. I would highly highly recommend buying a vehicle from Walser Chev! More
My salesman was very nice and answered all of my questions. Dealership is nice and clean. Service was ok, they took much much longer to finish the repair then it should have. questions. Dealership is nice and clean. Service was ok, they took much much longer to finish the repair then it should have. More
Great selection of HD trucks. Their truck buyers seem to know what features people are looking for. Their truck buyers seem to know what features people are looking for. More
Very happy with this dealership. The mechanics record a video during their inspection and talk about what they're seeing as they inspect the brakes, underbody, etc. The video is re The mechanics record a video during their inspection and talk about what they're seeing as they inspect the brakes, underbody, etc. The video is really informative and a great example of customer service. More
Stick with your GM service, they know the vehicles better than the other shops do. I enjoy the video from the tech doing the work, I don't get to see the bottom of my car very often. Nice waiting area to use than the other shops do. I enjoy the video from the tech doing the work, I don't get to see the bottom of my car very often. Nice waiting area to use while you wait. More
We were treated very well with no pressure to buy. It was a nice change from other dealerships that are high pressured. Hunter was very knowledgeable of the vehicle and did a great job of showing us e It was a nice change from other dealerships that are high pressured. Hunter was very knowledgeable of the vehicle and did a great job of showing us everything inside it. We could tell he knew this vehicle well. We usually do lots of research on cars before we buy and have run into many people in sales that know less than us. Hunter knew the answers to all our questions and was very patient. Definitely an enjoyable buying experience! More



