Walser Polar Chevrolet - Service Center

Your service work itself is very good, but sometimes your service managers fall very short of being courteous and accommodating as I feel successful businesses should be run. Having owned and managed busines service managers fall very short of being courteous and accommodating as I feel successful businesses should be run. Having owned and managed businesses myself for 45+ years I believe my opinion is credible. I’m sorry Polar Chev’s service has dropped to this level. More

Kept my truck for 30 days bricked the computer and never recieved a single call back when trying to get a update on vechile. I would have to show up in person to get the run around and told just a couple m recieved a single call back when trying to get a update on vechile. I would have to show up in person to get the run around and told just a couple more days it would be fixed. I needed a truck for work and they would not even help with renting a truck. Finally came down to i had to go and purchase a brand new truck just to go to work. When i did get my vechile back it had the same issues i took it in for. I will NEVER take another vechile there or even purchase one from them. I have never been more disappointed with any service anywhere before. More

I have always had great, friendly service, I appreciate the videos and communication from the technicians. the videos and communication from the technicians. More

The staff are very courteous. The oil changes I’ve been in for are done quickly. The oil changes I’ve been in for are done quickly. More

Friendly staff, easy booking for scheduled service and timely completion of service. Dealership is also very nice and updated making the wait very comfortable. timely completion of service. Dealership is also very nice and updated making the wait very comfortable. More

I had to drop off at night . Filled in my service writer on what’s going on . They took care of my truck and we are back too normal. The walser group was kind of nice too make th Filled in my service writer on what’s going on . They took care of my truck and we are back too normal. The walser group was kind of nice too make this all come together. Thanks again More

Organized professional and great customer service never had a problem with service and timely order had a problem with service and timely order More

The work performed on my vehicle was done to my satisfaction. The only thing that could have been better is having the part in stock. It took 3 visits to resolve the problem. satisfaction. The only thing that could have been better is having the part in stock. It took 3 visits to resolve the problem. More

My online reservation did not show up for them, but they were able to accommodate me. Thank you. were able to accommodate me. Thank you. More

Everything seems to be working great from the work that was done. I do love that they wash my car for me when I have an oil change done! The reason for my low scores on cost and timing is because nobody fi was done. I do love that they wash my car for me when I have an oil change done! The reason for my low scores on cost and timing is because nobody filled me in on how long it would take or how things were going like they did previously. More