Walser Polar Chevrolet - Service Center
White Bear Lake, MN
1,246 Reviews of Walser Polar Chevrolet - Service Center
Jake was great to work with. He kept me informed with what was going on and checked in regularly. He also made sure I had a vehicle to use while waiting for my part to show up. W He kept me informed with what was going on and checked in regularly. He also made sure I had a vehicle to use while waiting for my part to show up. Which brings me to my only negative point. It took GM 2 1/2 months to deliver a part for my transmission. The same part that goes into every truck coming off the assembly line. No excuse for that long of a delay, but overall happy with Polar Chev and how they handled it More
My salesman was very nice and answered all of my questions. Dealership is nice and clean. Service was ok, they took much much longer to finish the repair then it should have. questions. Dealership is nice and clean. Service was ok, they took much much longer to finish the repair then it should have. More
Stick with your GM service, they know the vehicles better than the other shops do. I enjoy the video from the tech doing the work, I don't get to see the bottom of my car very often. Nice waiting area to use than the other shops do. I enjoy the video from the tech doing the work, I don't get to see the bottom of my car very often. Nice waiting area to use while you wait. More
Very happy with this dealership. The mechanics record a video during their inspection and talk about what they're seeing as they inspect the brakes, underbody, etc. The video is re The mechanics record a video during their inspection and talk about what they're seeing as they inspect the brakes, underbody, etc. The video is really informative and a great example of customer service. More
Always receive great service here! Especially from the parts department. So appreciative they were able to cut a duplicate key on a blank fob I had. Especially when the Chevrolet Fridl Especially from the parts department. So appreciative they were able to cut a duplicate key on a blank fob I had. Especially when the Chevrolet Fridley dealership refused to do it. I will only come to this location from now on! More
Feel like they just threw darts to figure out what was wrong with my truck to get the diagnosis done wrong with my truck to get the diagnosis done More
Staff is friendly Work was on time Staff explained what was needed for the next visit what was needed for the next visit More
Awesome service for my first checkup. People were courteous and thorough. Loved the video showing me what they did! People were courteous and thorough. Loved the video showing me what they did! More