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Walser Polar Chevrolet - Service Center

White Bear Lake, MN

4.2
1,188 Reviews

1,188 Reviews of Walser Polar Chevrolet - Service Center

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June 15, 2018

Great service & friendly staff Service bayvguys very friendly. Great service. Informed me of part that needed to be replaced under warranty. Ladies at the service check out desk wer More

by martin.stacy.a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soderbeck
Jun 20, 2018 -

Walser Polar Chevrolet responded

We are happy to hear you had a great experience with our service team! Thanks for the great review!

June 14, 2018

Extraordinaire oil change service During my oil change service, the mechanics discovered a mouse nest in one of the cabin filters. They were able to clean out the nest and replace the More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 20, 2018 -

Walser Polar Chevrolet responded

We are so glad that our team was able to find and fix this problem for you, Beth. Thanks for the 5 star rating!

June 14, 2018

Great and timely service. Great service as always. Friendly staff that delivered my vehicle on time and with service completed. Very reasonable price for the service. I would n More

by jim.persoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parenteau
Jun 20, 2018 -

Walser Polar Chevrolet responded

We love to hear that you have been treated friendly and our service is up to your standards. Thanks for the 5 star rating!

June 13, 2018

Sick Cruze I recently brought my 2016 Cruze end for service because it was running poorly and the check engine light was on. Jeff Hetrick got my car in right aw More

by Cnutzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Jun 13, 2018 -

Walser Polar Chevrolet responded

We are so glad to hear your car troubles were sorted out, we are lucky to have Jeff as part of our team! Thanks for the 5 star rating!

June 13, 2018

I have never been disappointed in the quality and expertise Every time I call for appointment for my car problems I get immediate service. Good communication and concern over my worry's. I get the sense that th More

by sharkey_j63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Carroll, Chad, Clinton
Jun 13, 2018 -

Walser Polar Chevrolet responded

We are so happy to hear that you are satisfied with your results, we have a strong focus on communication at Walser Polar Chevrolet. Thank you for the 5 star review!

June 13, 2018

Superb Cusyomer Care My wife and I were traveling in Wisconsin last eek in our 2015 Corvette. I wasn’t sure if I should drive the car or not. It was 3:00 pm on Sat. I had More

by MARTINJBUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Service Mgr and Clinton, a Service Advisor.
Jun 13, 2018 -

Walser Polar Chevrolet responded

We are so glad you had a good experience with Clinton- we are lucky to have him as part of our team. Thank you for the 5 star rating, and we hope you enjoy every mile in your Corvette!

June 13, 2018

Great service! Personalized friendly service and great waiting room area! Take both my personal car and fleet truck for service here. Fixed a tire pressure warning More

by RICK D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parenteau, Ken Wagner, Matt Groschen
Jun 13, 2018 -

Walser Polar Chevrolet responded

We are so glad to hear that our team went back and fixed a tire problem that we originally missed. Customer service and making sure your vehicle is in the best shape is important to us. Thanks for the 5 star review!

June 12, 2018

good deal Jeff Hetrick is a five star service guy...has been for years. Made the appointment and work easy...kept me informed all during the service. If you More

by BFMCINERNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Jun 12, 2018 -

Walser Polar Chevrolet responded

We are so lucky to have Jeff as part of our team! Thank you for the 5 star review, and we hope to see you again soon!

June 12, 2018

Professional courteous and excellent service. Walser Polar has been great to work with and I have purchased a 2016 Colorado and I have served this truck every 5000 miles and am totally satisfied w More

by JOEGRAFFT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Tony Rathmanner, Matt Groschen
Jun 12, 2018 -

Walser Polar Chevrolet responded

We are happy to hear you are satisfied with your vehicle. Thank you for the 5 star review!

June 12, 2018

Frustrating, they dont listen to customers. I went in for an oil change and to have my tires rotated and balenced, i told the guy who took my keys twice! I do not want wheel weights on the outsi More

by FutureToyotaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff hetrick
Jun 13, 2018 -

Walser Polar Chevrolet responded

Thank you for reaching out to us. We sincerely apologize for any lack of communication you experienced during your service visits. It is never our intention for a customer to be unsatisfied, and would like to do what we can to make this situation right. We encourage you to come back to our store for a complimentary oil change. We want to prove to you that Walser does care about our customers' experience. If you have any further questions or concerns, please feel free to reach out to our General Manger, Jim Thelen (651-653-5570).

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