Walser Polar Chevrolet - Service Center

Frustrating, they dont listen to customers. I went in for an oil change and to have my tires rotated and balenced, i told the guy who took my keys twice! I do not want wheel weights on the outsi I went in for an oil change and to have my tires rotated and balenced, i told the guy who took my keys twice! I do not want wheel weights on the outside of my wheels(this should be standard) aluminum wheels will corode because disimilar metals do that. It was apparently the end of his shift and he tossed the keys to a diffrent guy and told him to do an oil change balance and rotate, and obvuously already forgot about my 2 time request to not have wheel weights on the outer side of my wheels, because I now have weights on the outside of my wheels. Ill drive an extra 15 min. To merit chev from now on because this isnt the first time I have left feeling frustrated. More

Unfriendly staff. Long wait. I was not greeted with friendly manner at all. I had an appointment and the man at the desk did not look up but said “If I start this I am going to ge I was not greeted with friendly manner at all. I had an appointment and the man at the desk did not look up but said “If I start this I am going to get interrupted.” I just had an oil change and tire rotation. It took an hour and a half. My car was sitting out front for a while and no one came to get me as they said they would. So I went out front to pay and the cashier said they just finished. I knew that was not true because I had seen my car sitting there. Then I had to come back in to have them turn off the maintenance light. Not a big deal but I already felt I had been there too long since I was told it would take a hour. More

Oil Change and Tire Rotation Great customer service and friendly employees. Have been going here for years and always happy. They even ran my car through the car wash as a courtes Great customer service and friendly employees. Have been going here for years and always happy. They even ran my car through the car wash as a courtesy! More

Service As usual, everything was done to my satisfaction.and the cookies & pop are a nice touch. I was early & Clinton got me in right away even though they As usual, everything was done to my satisfaction.and the cookies & pop are a nice touch. I was early & Clinton got me in right away even though they seemed really busy. More

Excellent Brought car in for some suspension noise rough driving at high way speeds. They found a special policy and didn’t cost me a thing. Brought car in for some suspension noise rough driving at high way speeds. They found a special policy and didn’t cost me a thing. More

Great service We brought our car in and we’re very pleased with the help offered in the timeliness of the work done. We will be back We brought our car in and we’re very pleased with the help offered in the timeliness of the work done. We will be back More

Got AC just in time for the heat. Made an appointment the same day to get my AC recharged. It was tested for leaks and recharged--done on time, as promised. That's exactly what I wan Made an appointment the same day to get my AC recharged. It was tested for leaks and recharged--done on time, as promised. That's exactly what I want from a dealer. More

Service for car stalling Our car was stalling at low idle. Clint handled it very professionally. The service technician did a great job in finding the problem. The entire v Our car was stalling at low idle. Clint handled it very professionally. The service technician did a great job in finding the problem. The entire visit was just over an hour. More

Fixing a little dent on drivers door on new truck. After buying 2 new vehicles (18 equinox and Silverado ( demo )with a few miles on there was a little dent on driver door they said they would fix. Th After buying 2 new vehicles (18 equinox and Silverado ( demo )with a few miles on there was a little dent on driver door they said they would fix. They did pop out the dent. Thanks for that but you would think they would have touched it up with a little paint? They didn’t and I had to buy some touch up paint my self and do myself. Really!! Things have changed there. That was 4 new vehicles in the last 5 years. More