Walser Polar Chevrolet - Service Center

Each time I have brought our car in, the service people have been rude to me and treat me incredibly different than how they have treated my husband. My husband came with the last time and he even noticed have been rude to me and treat me incredibly different than how they have treated my husband. My husband came with the last time and he even noticed the difference in how he was spoken to compared to how they spoke with me in front of him. More

Brought it in for a transmission issue, was told a $450 fluid change would resolve problem. Still having transmission issues. fluid change would resolve problem. Still having transmission issues. More

The problem was not fully resolved. The cradle bar was replacement of the bolts did not fix the issue. I was told every thing was checked yet I still hear the same knocking sound com The cradle bar was replacement of the bolts did not fix the issue. I was told every thing was checked yet I still hear the same knocking sound coming from what appears the driver side front suspension, shocks, or whatever component. More

It is easy to get an appointment, love the video updates on phone showing what is happening on phone showing what is happening More

I bought a 2019 Silverado from them. The day I drove it off the lot I got a check engine light. I brought it back and they fixed the fuel pump. There was a due bill for the side panel on The day I drove it off the lot I got a check engine light. I brought it back and they fixed the fuel pump. There was a due bill for the side panel on the drivers side. They “fixed” it. They didn’t. The side panel is now off the truck and somewhere on the freeway because they didn’t replace the bumper clips like they were supposed to. More

Purchased insurance from this dealership when l bought vehicle. Told it would cover 100% for covered part and analysis. Part was covered but nothing else. Insurance paid $210 dollars on an $859 dollar bil vehicle. Told it would cover 100% for covered part and analysis. Part was covered but nothing else. Insurance paid $210 dollars on an $859 dollar bill. I did agree to purchase new battery even though l felt a two year old battery was not the problem. That was bad enough at $360 dollars. I would expect Walser to support their customer. I’m not happy. Gary. More

Dropped truck off to have the yellow bowie switched to the black one they broke my yellow one now no good if I want to put it back on the truck, the black one doesn't fit tight on the chrome. Then I got i the black one they broke my yellow one now no good if I want to put it back on the truck, the black one doesn't fit tight on the chrome. Then I got it home and noticed a big scratch and chip on my passenger Door a New Truck was really pissrd off,, went back talk to Jacob Sperry and Jonathan Sitlet about it they got a detailed to come out thE next day to see if it could be buffed out, he wasn't sure it was kinda deep he sanded it and buffed it it looked ok. I'm sure the clear coat is very thin on that door wasn't to happy about it beaning a new truck and all More

Always good service and people to deal with at Walser Chevrolet. Service turnaround time can be up and down, but good group for a dealership. Chevrolet. Service turnaround time can be up and down, but good group for a dealership. More

Jake was great to work with. He kept me informed with what was going on and checked in regularly. He also made sure I had a vehicle to use while waiting for my part to show up. W He kept me informed with what was going on and checked in regularly. He also made sure I had a vehicle to use while waiting for my part to show up. Which brings me to my only negative point. It took GM 2 1/2 months to deliver a part for my transmission. The same part that goes into every truck coming off the assembly line. No excuse for that long of a delay, but overall happy with Polar Chev and how they handled it More

They are good team and their services is quick And i like how they welcomed me like how they welcomed me More