Walser Polar Chevrolet - Service Center
White Bear Lake, MN
1,167 Reviews of Walser Polar Chevrolet - Service Center
Horrible service and sales. Would not recommend to anyone. Under educated. They even told me they have the c squad working in service Would not recommend to anyone. Under educated. They even told me they have the c squad working in service More
Stopped in because car broke down 2. 5 hours away. Local mechanic got it running again so I brought it to Chevy to look over because something is still wrong. Because no codes came up the 5 hours away. Local mechanic got it running again so I brought it to Chevy to look over because something is still wrong. Because no codes came up the tech said just wait for something to happen and then bring it back. I find that response unacceptable. I have found another mechanic in town who will look it over and fix as needed. More
I am not happy that the repair took a long time and then when we finally got it back, the AC was not working like it was when we brought it in there, so we had to bring it back again to have this fixed. Al when we finally got it back, the AC was not working like it was when we brought it in there, so we had to bring it back again to have this fixed. Also, when I originally scheduled the appointment they scheduled me for the factory air bag recall that the vehicle has out on it. This was based on the scheduler’s recommendation. Well I later found out that the vehicle is not within the batch of current recall work that is being done on Buick Enclaves. Better customer service/scheduling training needs to be done as the customer service representative had to put me on hold several times. One should be able to call, make an appointment and be done and not have to be on the phone for 15 minutes. Hire more help and provide better training. Maybe change the call center to be at the dealership as the customer service representatives are not at the dealership where you are calling. More
Dealership was clean Lucas Franz was very knowledgeable on corvette stingrays very happy thank you on corvette stingrays very happy thank you More
I do not think they actually did a hands on check of the issues with my car issues with my car More
Very friendly and professional. Trip was my salesman and he was great to work with. Trip was my salesman and he was great to work with. More
My wife and I were very pleased with the experience we had at your place. Very helpful and kind. Thank you. had at your place. Very helpful and kind. Thank you. More
I was disappointed at my last visit. It cost me $350 and my suv still isn't fixed. And all that after I had already paid for a diagnostic test to see what was wrong, they still didn't f It cost me $350 and my suv still isn't fixed. And all that after I had already paid for a diagnostic test to see what was wrong, they still didn't fix it!! More
Excellent communication with the staff handle all my situations with professionalism and kept me advised at all times on what was going on recommend this place highly situations with professionalism and kept me advised at all times on what was going on recommend this place highly More