Walser Polar Chevrolet - Service Center
White Bear Lake, MN
1,167 Reviews of Walser Polar Chevrolet - Service Center
Waited 20 minutes after vehicle was finished to be called, finally went inside and Waited for someone to attend us. called, finally went inside and Waited for someone to attend us. More
I took my car in for my recall and they changed my oil and they did a tire rotation and anything else they found that need to be done in my car was completed. and they did a tire rotation and anything else they found that need to be done in my car was completed. More
Nobody ever called me about my vehicle. I had an appointment for Friday afternoon and I dropped it off early. They looked at it Thursday and I got the video report. Friday I heard no update I had an appointment for Friday afternoon and I dropped it off early. They looked at it Thursday and I got the video report. Friday I heard no updates on my car. Saturday I had to call in the afternoon to figure out what was going on with my car as I still had not heard anything. I was then told that the service representative didn’t have time to talk to me about my car as he was “too busy” to have a conversation with a customer about their car and that I should hear soemthing by Monday. Monday again nobody reached out to me and I had to call again to get information about my vehicle and they told me that it wouldn’t be done until Tuesday. Tuesday I received the video report that my car was done at 10am but they would reach out when I could pick it up. I waited until 2pm and heard absolutely nothing again so I called. They told me it was just now 4 hours later getting a road test and I could pick it up at 3. The service was uncommunicative which is ridiculous when they had my car for 6 days, any information or update on my car I had to call to receive myself as I never heard from anyone. More
My last visit or a recall Was quick and pleasant Vance Was easy to work with he Took the time out, wash my vehicle You should give him a raise. Thank you. Was easy to work with he Took the time out, wash my vehicle You should give him a raise. Thank you. More
They didn’t do anything car runs worse now, no cruise control or back up lines! control or back up lines! More
Had a good experience felt a little rushed into purchasing which is to be expected but it was a bigbourchase for me and would have liked tinhave a little more time to talk it over also there was no purchasing which is to be expected but it was a bigbourchase for me and would have liked tinhave a little more time to talk it over also there was not very good warranty options for my vehicle i ended up leaving without buying a warranty other than that everything was good More
Friendly service, quick turn around, clean and comfortable waiting area, great location for me. Very helpful staff! comfortable waiting area, great location for me. Very helpful staff! More
People were very friendly working here prices of service comparable to surrounding repair places in the srea comparable to surrounding repair places in the srea More
Had equinox in for oil change & tire rotation paid bill checked car and found they didn’t rotate the tires🤬 had rewrite repair order to make price correct wasn’t happy about this! checked car and found they didn’t rotate the tires🤬 had rewrite repair order to make price correct wasn’t happy about this! More