Walser Polar Chevrolet - Service Center

Service writer Billy did a great job trying to get my service work covered in warranty from Chevrolet. Thanks Billy. service work covered in warranty from Chevrolet. Thanks Billy. More

Total lack of communication between technician service, writer, and customer will be not going back anytime soon. writer, and customer will be not going back anytime soon. More

They are very professional and keep you aware of what is going on very friendly. going on very friendly. More

Zach Mustful was very knowledgeable and professional during my recent service visit. I stopped in for an oil change on my 2012 Volt and a diagnostic on a check engine light. His assistance was much appr during my recent service visit. I stopped in for an oil change on my 2012 Volt and a diagnostic on a check engine light. His assistance was much appreciated! More

Everyone was very courteous and helpful in diagnosing the problem with my truck. And it was taken care of in less than 3 hours. problem with my truck. And it was taken care of in less than 3 hours. More

Parts needed to be replaced. You called and let me know when to come in . You then called when job was completed. Thanks the car is running great. You called and let me know when to come in . You then called when job was completed. Thanks the car is running great. More

Jonathan Meindl was awesome and very patient with me and my new care purchase. I was very stressed and he kept me calm my new care purchase. I was very stressed and he kept me calm More

Wonderful customer service and a comfortable waiting area. Mechanic was very thorough and kept me informed throughout my visit. area. Mechanic was very thorough and kept me informed throughout my visit. More

Repair on driver’s side seat was done incorrectly. It was to replace a defective lumbar support bag. Now the new lumbar is in the seat about 6 inches to high, so it pushes out in the middle of my bac It was to replace a defective lumbar support bag. Now the new lumbar is in the seat about 6 inches to high, so it pushes out in the middle of my back right below my shoulder blades. Making the seat extremely uncomfortable. Obviously no one bothered to check the placement of the new bag, cause it’s not a “little” off, it’s WAY off. Texts were not returned, nor were phone messages. Although I bought my car to this facility freshly detailed, I got it back covered in dirt/rain spots, and the tires and rims were covered in sticky tire mounting compound. It took 3 washes to get it off. When I complained and asked to have the car washed I was assured they were going to wash it… I came back 5 days later and it still was not washed. More

Van is such a huge asset to your team. I let him know I was in a hurry, and he made sure to respect my time, and getting my appointment taken care of. He’s kind, professional, and friendly I let him know I was in a hurry, and he made sure to respect my time, and getting my appointment taken care of. He’s kind, professional, and friendly. More