Walser Polar Chevrolet - Service Center

Disappointed Polar coupons no longer valid. I bought my 2018 Equinox from Polar Chevrolet last year and received a booklet of coupons. I was extremely disappointed to hear those coupons are no I bought my 2018 Equinox from Polar Chevrolet last year and received a booklet of coupons. I was extremely disappointed to hear those coupons are no longer valid now that it is a Walser dealership. Because of that, I will be getting my service work done at Merit Chevrolet because it is closer to my house. I asked to speak to a manager about this and I waited over 2 hours and no one showed up. More

Auto Butler visit They got my service done in a timely manner, and got my recall done efficiently. They weren’t pushy about getting suggested services done at their loc They got my service done in a timely manner, and got my recall done efficiently. They weren’t pushy about getting suggested services done at their location. More

Quality work! We liked: Flexible with appointment times. Appointment time honored and estimated time to complete was accurate. Quality of work done. Acceptable We liked: Flexible with appointment times. Appointment time honored and estimated time to complete was accurate. Quality of work done. Acceptable waiting area and amenities. More

Warranty issues were not addressed. Warranty issues were not addressed, Chevrolet was never even contacted as told by Chevrolet themselves. Service writer used "his opinion", to not repl Warranty issues were not addressed, Chevrolet was never even contacted as told by Chevrolet themselves. Service writer used "his opinion", to not replace an item that Chevrolet says should be replaced. Chevrolet having us bring vehicle to another dealer to have it repaired correctly. Also had oil changed, at the cost of $70, and they never even bothered to wash the vehicle, even though we were told vehicles are washed with any service work. More

Great experience I had to bring my car back to have some a part they previously fixed replaced. It was going to take a few days given it was Friday Jeff H. Got me into I had to bring my car back to have some a part they previously fixed replaced. It was going to take a few days given it was Friday Jeff H. Got me into a rental and on my way quickly. Very prompt service. More

Routine maintenance They did the work on time, actually quicker than quoted. They have a comfortable waiting area also. They also had communication with me also, even t They did the work on time, actually quicker than quoted. They have a comfortable waiting area also. They also had communication with me also, even texted me and gave me a direct number to contact the service department, More

Service for camero Nick was very helpful to me. He was friendly and also resolved my issue with my car. He arranged a nice loaner for me. I was very pleased with his Nick was very helpful to me. He was friendly and also resolved my issue with my car. He arranged a nice loaner for me. I was very pleased with his service. More

Great experience Prompt & quick. Like being able to access service on Saturdays. Like access to bottled water and cookies in a nice waiting room. Like access to chec Prompt & quick. Like being able to access service on Saturdays. Like access to bottled water and cookies in a nice waiting room. Like access to check out the newer models. More

Oil change Great service. Waiting room was very nice. Liked the variety of drinks and food. Room was clean and comfortable. Wait time for service was acceptable. Great service. Waiting room was very nice. Liked the variety of drinks and food. Room was clean and comfortable. Wait time for service was acceptable. More

Excellent Service My SUV had a strange noise when coming to a stop. The dealership gave me a free loaner and the technician spent significant time isolating the problem My SUV had a strange noise when coming to a stop. The dealership gave me a free loaner and the technician spent significant time isolating the problem. They found a very tricky issue, resolved it, and went the extra mile to ensure parts were replaced that could have been impacted by the primary issue. Glad my vehicle was under warranty and glad I took it to Walser Polar Chev! More