Walser Polar Chevrolet - Service Center

Service Appointment Great place with very pleasant people! I have been very happy with both the vehicle I purchased as well as the treatment I have received there, Great place with very pleasant people! I have been very happy with both the vehicle I purchased as well as the treatment I have received there, More

Great service! Took my truck with no appt. Diagnosed, gave me a new truck for a loaner, fixed mine in two days. My truck is ruining great again. Took my truck with no appt. Diagnosed, gave me a new truck for a loaner, fixed mine in two days. My truck is ruining great again. More

Oil change and water pump replace Went in for an oil change and to check on a leak. Found out it was a bad water pump. They couldn’t get it replaced prior to close so offered me a free Went in for an oil change and to check on a leak. Found out it was a bad water pump. They couldn’t get it replaced prior to close so offered me a free loaner to get me through the weekend. Excellent customer service and very happy with the repairs. More

Incompetent service They overfilled my oil two services in a row by about a quart. This is overfilled by a lot for a small displacement engine (1.4 liter). When I point They overfilled my oil two services in a row by about a quart. This is overfilled by a lot for a small displacement engine (1.4 liter). When I pointed out that the oil was overfilled jeff the service writer incorrectly showed me a dot on the dipstick that he said indicated full. The oil was above the dot, and the dot is way above the full “hash marks” that the owners manual sites as the full indicator hash marks. The manual says anything above the hash marks can permanently damage your engine. So you have an incompetent service writer, or a complete lier. And then to have the dealership overfill the oil a second time in a row after I point out the mistake the first time is enough for me to never go there again. Someone should teach jeff how to check the oil correctly, and teach the maintenance tech to put in the correct amount of oil. Unacceptable service for a Chevy dealership. I’ll take my business elsewhere. Jeff also tried to get me to pay an extra diagnostic cost that was completely not needed. He gave me the line that he was going to hook up the scanner to troubleshoot the problem. I questioned why since there was no check engine light. Trying to jack up the price for providing no service or value. He would have come back and explained that they didn’t find anything. No, really? Ridiculous. Total turn off. I know more about cars than this guy who deals with cars every day. More

initial service did great job on the service for the first service job. Jeff was polite, knowledgeable, Prompt and professional, we will certainly look forward to ou did great job on the service for the first service job. Jeff was polite, knowledgeable, Prompt and professional, we will certainly look forward to our next visit with him. More

Thanks Friendly knowledgeable staff. Quick efficient work. Liked the free car wash too. Check out was fast. Chad let me know what needs to be done next a Friendly knowledgeable staff. Quick efficient work. Liked the free car wash too. Check out was fast. Chad let me know what needs to be done next and didn’t pressure me More

I'm happy Easy, quick, and friendly. I came with no appt and my oil change was done right away. He offered me extras and I declined but he didn't pressure me. Easy, quick, and friendly. I came with no appt and my oil change was done right away. He offered me extras and I declined but he didn't pressure me. More

Great service comfortable waiting lounge Completed the service in the time stated. Comfortable waiting lounge with internet service. Final touch with a courtesy vehicle wash. No appointment w Completed the service in the time stated. Comfortable waiting lounge with internet service. Final touch with a courtesy vehicle wash. No appointment was needed for the service. More

Always taken care of. We purchased our TrVerse from your dealership in White Bear Lake because of the wonderful way we have been treated over the years. The most important We purchased our TrVerse from your dealership in White Bear Lake because of the wonderful way we have been treated over the years. The most important part is the service that we receive after we purchased or SUV. I have always taken our vehicles to your establishment for maintenance and repair. The service had always been professionally, friendly and always fast. I have had questions on certain messages I had on the dash board and I could text or call one of the service men and they were there to help me. They are just wonderful. I always feel that they are there for me. My husband is handicapped and really does not do anything with our SUV. I can always count on the service center at Polar for help. Thanks! More

I pulled in at random, and was taken care of that day. Excellent service for a light cover that was broken and replaced later that same day without an appt. and it was done at no charge. Excellent service for a light cover that was broken and replaced later that same day without an appt. and it was done at no charge. More