Walser Polar Chevrolet - Service Center
White Bear Lake, MN
1,221 Reviews of Walser Polar Chevrolet - Service Center
Oil change Very good fast and friendly. Would recommend to any one and everyone one that is looking to buy or service their vehicles. Very satisfied with the t Very good fast and friendly. Would recommend to any one and everyone one that is looking to buy or service their vehicles. Very satisfied with the the whole process. More
Oil change Had my 23 year old son bring in our 2008 Chevy Trail Blazer for an oil change yesterday. He had a Walser Polar oil change coupon for around $30.00. On Had my 23 year old son bring in our 2008 Chevy Trail Blazer for an oil change yesterday. He had a Walser Polar oil change coupon for around $30.00. Once they did the work they told him that the code at the bottom of the card they sent to our home was not valid for that vehicle. Never heard of that before. He ended up paying full price. He came home without using it and told me what happened. We have multiple vehicles registered in their system. (4-5) How about saying "Since you brought this card in and it's not valid for this vehicle I'll still make good on it. We appreciate your business..." That would have went a long way and kept a long time customer leaving happy. More
In for oil change Called Jeff Hetrick before coming in. He had me in the computer when I arrived. By the time I was signing the form the car was on its way to service Called Jeff Hetrick before coming in. He had me in the computer when I arrived. By the time I was signing the form the car was on its way to service. Was all serviced and washed in about 90 minutes. Had time to stroll thru the new car display, have a cup of coffee and watch some of the news on TV. Jeff did a great job of taking care of me. Thanks More
Exceptional Service I was turned away by White Bear Superstore even though my truck is a GMC. I went to Walser Polar and was helped by Jeff. He helped with all my needs g I was turned away by White Bear Superstore even though my truck is a GMC. I went to Walser Polar and was helped by Jeff. He helped with all my needs got me a loaner vehicle in no time and listened to my terrible experience at the GMC dealership. Great service from the Walser polar dealership. More
Great service team, work done on time and as promised Quick and easy to make reservations Work done on time Totally satisfied with the service Very friendly staff in service area Waiting area was clea Quick and easy to make reservations Work done on time Totally satisfied with the service Very friendly staff in service area Waiting area was clean and comfortable A most excellent experience Thanks More
Easy Radio fix I changed the battery on my wife's car and found that the radio was " locked". I was told by other people that all that needed to be done was have a c I changed the battery on my wife's car and found that the radio was " locked". I was told by other people that all that needed to be done was have a code entered. I called and was told it would cost about $ 150.00. I can't believe I would be charged that much for a 15min fix. The people were great but the rip off left a bad taste. Please be less greedy on the next person with this problem. More
Friendly, fast setvice Fast, friendly professional service at a great price! They went above and beyond the necessary repairs by assuring me my vehicle would be safe to driv Fast, friendly professional service at a great price! They went above and beyond the necessary repairs by assuring me my vehicle would be safe to drive for the winter months ahead. More
Lengthy over pitched sales tactics Too many up sales. ?? The coffee was good. The car is only 4 years old. We don’t need to be harassed into replacing parts that’s not broken. Too many up sales. ?? The coffee was good. The car is only 4 years old. We don’t need to be harassed into replacing parts that’s not broken. More
Great service Service was excellent. My SUV was promised in an hour and 15 minutes but completed in under 50 minutes. Everything competed, washed and ready as promi Service was excellent. My SUV was promised in an hour and 15 minutes but completed in under 50 minutes. Everything competed, washed and ready as promised. Thanks for the quick service! More
Outstanding.. fixed all problems Jeff Hetrick is the BEST! Grant Farnsworth from parts was also very helpful... and this is why we go to Polar Chev in White Bear. Jeff Hetrick is the BEST! Grant Farnsworth from parts was also very helpful... and this is why we go to Polar Chev in White Bear. More