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Walser Polar Chevrolet - Service Center

White Bear Lake, MN

4.2
1,224 Reviews

1,224 Reviews of Walser Polar Chevrolet - Service Center

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December 12, 2018

Service GREAT product not so much I’ve visited this service center several times - always get top notch service. My Colorado has been a bit of a nightmare - Air conditioning froze up ( More

by mikeash2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Strand
Dec 24, 2018 -

Walser Polar Chevrolet responded

Thank you for sharing this feedback. We're very sorry to know that your vehicle is not performing up to the standards you expect. Please feel free to reach out to our General Manager (Mike Fechter, 651-429-7791) at your convenience so we can work on these issues together. We look forward to speaking and learning how we can make this right. Thank you.

December 11, 2018

Not great Took my vehicle in because the strip on the roof by the door was coming off and I had a recall in the vehicle. When I pulled in the showed the service More

by STRAWBERRY_2761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Christopher Holbrook
Dec 24, 2018 -

Walser Polar Chevrolet responded

Thank you for sharing this feedback. We know your time is valuable, and we're sorry this recent experience did not reflect that. Feedback like this helps us improve our processes, and we hope you'll give us another chance to show you that. Thank you.

December 10, 2018

kindness They were very kind to a recent widow saying besides air in by tires I needed a oil change and tires rotated Thank you Carol More

by WWNJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Dec 24, 2018 -

Walser Polar Chevrolet responded

Thanks for reviewing us! Please let us know if we can assist you in any other way!

December 10, 2018

Fabulous Service Jeff is always fabulous. He keeps me updated, his time estimates are always accurate and he is always honest and fair. I always have a god experienc More

by MELISSA.MCGOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parenteau
Dec 24, 2018 -

Walser Polar Chevrolet responded

Thanks for reviewing us! Please let us know if we can assist you in any other way!

December 10, 2018

Service routine oil/tires I Chad was Great Hope Gm continues 59.95 8qrt oil changes would be nice if they would offer 4/5 package Be great as a gift Birthday, Xmas, More

by BILLKORDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD
Dec 24, 2018 -

Walser Polar Chevrolet responded

Thanks for reviewing us! Please let us know if we can assist you in any other way!

December 07, 2018

Great service Even under the new ownership service is still number one!!! They got me taken care of and I appreciate that. Thank you!!! They really care. J More

by 4 FN 27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick service. , Tim Skaar, Mike Fechter
Dec 24, 2018 -

Walser Polar Chevrolet responded

Thanks for reviewing us! Please let us know if we can assist you in any other way!

December 07, 2018

Service was excellent -Jeff (Hetrick) was very helpful. Questions asked were answered and were very helpful. Numbers were explained to my satisfaction. I left without purchasing but am very interested in More

by Rick Stahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Grewe
Dec 24, 2018 -

Walser Polar Chevrolet responded

Thanks for reviewing us! Please let us know if we can assist you in any other way!

December 07, 2018

Oil Change and Inspection I called with little notice to see if I could get an Oil Change on my 2006 Equinox, I also needed a couple more things looked at. The receptionist was More

by spgenord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Worder - I believe this was Rich, this is the card a had taken.
Dec 24, 2018 -

Walser Polar Chevrolet responded

Thanks for reviewing us! Please let us know if we can assist you in any other way!

December 07, 2018

Failed brakes The vacuum pump on my 2016 GMC Sierra has failed which resulted in no brakes. Pilar was able to get my vehicle into the shop the next day. Jeff Hetric More

by Adrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Dec 24, 2018 -

Walser Polar Chevrolet responded

Thanks for reviewing us! Please let us know if we can assist you in any other way!

December 07, 2018

Awesome service writer AWESOME SERVICE WRITER KEPT US UP TO DATE ON WHAT WAS GOINGONWITH OUR SUV. And would recommend them to any and other people JEFF S. More

by tweety53197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff S.
Dec 24, 2018 -

Walser Polar Chevrolet responded

Thanks for reviewing us! Please let us know if we can assist you in any other way!

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