Walser Polar Chevrolet - Service Center

Thanksgiving Tradition I brought my truck in for a routine oil change and tire rotation the Wednesday before Thanksgiving at 3 pm. Around 4 pm I received a phone call from m I brought my truck in for a routine oil change and tire rotation the Wednesday before Thanksgiving at 3 pm. Around 4 pm I received a phone call from my service advisor Chad letting me know the oil change and rotation were complete. He also informed me that the technicians had found a leak in the trans cooler lines and they needed to be replaced. He told me it was covered under warranty and just needed my consent to swap out the lines. Closing time was 6 pm and I needed my truck back to haul the family 2 hours north, to the grandparents house, for Turkey Day. Somewhat nervous, I told chad to go ahead and get it done . I expected to receive Chads call right at closing time. But, slightly before 530 the call came and sure enough it was ready to be picked up. I am grateful to have had the Walser service team find this leak and get it fixed same day. My family and I are even more grateful that we were able to keep tradition alive, and make it up to the grandparents for Thanksgiving! Thanks again! More

oil change, tire rotation, tire sensor did a great job, long wait, but they washed my car, and Clint Strand was awesome and very freindly, and explained everything very well.. good job, slo did a great job, long wait, but they washed my car, and Clint Strand was awesome and very freindly, and explained everything very well.. good job, slow but they told me it was going to be almost two hours seemed like forever but great job and Thank you Clint Strand More

Always great service. I called Jeff on a Tuesday and he was able to get me in the next morning. He explained things well and understood my concerns. I called Jeff on a Tuesday and he was able to get me in the next morning. He explained things well and understood my concerns. More

New tires, accessory belt, oil change, alignment Clint did a great job getting organized and having the work done in a day. Having use of a loner truck was very helpful so I didn’t have to wait arou Clint did a great job getting organized and having the work done in a day. Having use of a loner truck was very helpful so I didn’t have to wait around at the dealership. I’m not sure if Polar still does rewards like before. I have spent almost 1800 dollars in maintenance in the last month and it would be nice to be recognized as a loyal customer. More

Had a low tire, rotated & oil change Always friendly, fast, thorough service!! Been a customer since 1999. The waiting area is always nice to enjoy a beverage or snack. And I love the fre Always friendly, fast, thorough service!! Been a customer since 1999. The waiting area is always nice to enjoy a beverage or snack. And I love the free car wash!! More

Well within the estimated time The service agent said it would be 1hr. They were done in under 45 minutes. I was very happy considering the radio forecast a winter storm in a few ho The service agent said it would be 1hr. They were done in under 45 minutes. I was very happy considering the radio forecast a winter storm in a few hours. More

Amazing service! The guy that helped me was named Clint and was so friendly and truly had my best interest in mind! Thank you for your help and friendliness! The guy that helped me was named Clint and was so friendly and truly had my best interest in mind! Thank you for your help and friendliness! More

Amazing service There are no hidden costs. Everything is spelled out. Everyone is very courteous and personable. I drive from the south metro and wouldn’t go anywhere There are no hidden costs. Everything is spelled out. Everyone is very courteous and personable. I drive from the south metro and wouldn’t go anywhere else! More

Good service - poor client database My family owns 4 Chevy vehicles. The Chevy database cannot seem to keep track of which car belongs to which person. Not one of them is right. When My family owns 4 Chevy vehicles. The Chevy database cannot seem to keep track of which car belongs to which person. Not one of them is right. When I go there they call me Alie, they send Alie my mail and me her mail and they gave my other daughter as the owner of my husbands truck. It’s frustrating. But they did a good job with my oil change. More

2014 Chev Impala Brought my car in Monday morning expecting to pick it up by 1500 or so. Texted at 1530. Seemed like they forgot about it. Had to take a day off of wor Brought my car in Monday morning expecting to pick it up by 1500 or so. Texted at 1530. Seemed like they forgot about it. Had to take a day off of work Tuesday. Picked up car at 1100am Tuesday. More