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Walser Polar Mazda - Service Center

White Bear Lake, MN

4.8
1,008 Reviews

1,008 Reviews of Walser Polar Mazda - Service Center

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March 27, 2025

Helpful and knowledgeable service advisors; respectful customer service; very polite and patient; nice waiting area with snacks and selection of beverages; excellent experience overall More

by ch1371640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James glomstad
March 26, 2025

Easy scheduling, nice people, good loaners. We have one car so the loaners are critical. The videos of their work are interesting. More

by shannon.brumbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

I had a warranty complaint and they went above and beyond to make it right. More

by bmettel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GM Brett and Service Manager Matt
March 26, 2025

Was having problems with the Key Fob and Jim suggested new Batteries without any hesitation. Very nice Thank you More

by TABGTB
Recommend Dealer
Yes
Employees Worked With
Jim N
March 25, 2025

Had concerns about a warning light showing up. Remedy and answer were sketchy. No more More

by tkolberg70
Recommend Dealer
Yes
Employees Worked With
Jim Glomstad
March 25, 2025

What a great place, especially Johanna so full information. I love this place!!and the parts department was sooooooo awesome!! More

by kostuch2288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

They checked out every thing and found that the therm. had to be replaced glad its been taken care of Thanks for the good work..... More

by duster55113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

The Walser polar Mazda they Service is good cause every time I went to Oil change they do very good More

by daovang361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Great interaction with salesman Alex. Excellent experience. Unfortunately the used car I purchased had issues right away, but fortunately they fixed the issues at no expense to me. All ar More

by ceagle23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
March 23, 2025

Sales and service have been great! They are doing Mazda the right way! Centralized finance is woefully awful Follow up has, however, been somewhat disingenuous.... More

by tcp2150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viane Kelly
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