Walser Polar Mazda

Bill Urbank did a great job for us. Very happy with the experience...much better than other dealers I have worked with in the past. Thanks Bill!

James helped me to stay informed while I waited for my vehicle service. When there was more work uncovered to be done he provided me with multiple options and didn't pressure me in any way. When a loaner car became available, even though I made an appointment without one requested, he had it ready for me in minutes. He made it really easy to communicate pick up time and was flexible and kind when I needed to extend by a day. The loaner was a great vehicle, very clean and was filled with gas. My car's service was handled with care and is working great after having my rear brake pads and rotors replaced and my rear suspension fixed up after a long hard Minnesota winter!

Greeted by friendly staff who were more than willing to make sure i was comfortable. Sales person Alyssa helped me pick out the right vehicle for me and I never felt pressured into anything.

We had a great experience at Walser Polar Mazda in Maplewood! Polite and professional staff. Clean and beautiful new building. Only took a couple hours. Anais was great, professional, knowledgeable, and outgoing. Best experience I’ve had from car-buying. No pressure. I felt like a person, not a number or someone they were trying to make a sale from.

Sales rep was helpful and accommodating. The detailing on the interior could have been better. I found some trash under a seat. The glass on top of the HUD was smeared, probably with Armor-all and it made the display blurry. I didn't like the Armor-all on the floor mats as now my shoes are slippery. There is sand in the carpet of the spare tire cover.

I had a great experience at Walter Mazda. My only complaint was with one of the techs. When I first arrived I stopped and asked a tech where i should drop my car off and he said sarcastically “where the big sign that said service is.” Other then that everyone else was very kind and helpful and the gave me a loner car which was very appreciated.

I had broke my key off and lost it I still had the fob. The walser team was able to replace the key! During my visit the Mazda computer had gone down and it was not able to be made at that exact time. Those fantastic people put me in a loaner car and got me on my way. Kudos to the service team!

Great service. Needed something I didn’t realize & they took care of me....even gave me a coupon to help the costs. All around great experience!

I have had great service experiences at Walser Polar Mazda. The staff is helpful, friendly and attentive. And I can understand when they explain my car’s service needs.

Great friendly service without a lot of pressure. Love that they give you a car tutorial before you drive away. Buy your next car there!!